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Cash America Pawn
11501 East US Highway 24, Independence, Missouri, United States
About the Cash America Pawn
Cash America Pawn is a reputable finance and store institution located at 11501 East US Highway 24 in Independence, Missouri. As a trusted pawn shop, they offer a wide range of financial services including pawn loans, buy, sell, and trade options for a variety of items such as jewelry, electronics, tools, and more. With a team of knowledgeable professionals, Cash America Pawn provides excellent customer service and fair deals for those looking to secure a loan or make a purchase. Visit their location today for all your financial and shopping needs.
Photos of Cash America Pawn
11501 E US Hwy 24, Independence, MO 64054, United States
Opening hours of Cash America Pawn
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 16:00
Sunday:
Day off
Reviews of Cash America Pawn
"Very nice employee's working for store. I love doing business with them."
"50/50, I have done alot of business at this location and im very thankful for being able to get cash when needed to get me thru between paydays. I have had 2 issues in the last month. When I picked up my item the power cord was missing. The manager has been great about trying to accommodate by ordering a new power cord but I have rcvd the wrong cord twice and frustrated because I cannot use my equipment. Then, they let my friend put 3 guns on layaway without being required to show permit. Now he is being told he doesn't get his money back unless he is denied a permit. Lesson learned but it's not right that they took his money in the 1st place. I know it's a pawn shop but it would not hurt to take a little more pride in the job and go the extra mile as far as customer service."
"They offered me $25 to pawn and $75 if a sold them the item I brought in. I went to a different pawn shop that loaned me $200 for the same item."
"Bought a dehumidifier that was incorrectly marked as a portal ac unit. Tool the unit back to the pawn shop. Thankfully I bought the warranty for the item because they would not reutnr based off of false advertising and the item being completely different than what I was told it was. Came back in a week later to find the same item I returned still marked as an ac unit. I mentioned to the staff and they were unconcerned with the item being completely different than what it is advertised as. The dehumidifier even blows out hot air. Would definitely not recommend this location. I would definitely refer someone to the 24 hwy location or the independence Ave location as they are more honest and actually helpful."
"This morning, I went in with my loan note to pay it in full. Two female customer reps were pretty nasty telling me I CAN'T use my -DEBIT- card to pay the loan in full. They claimed there is a clause on the back of the loan note: No goods sent C.O.D. No credit cards or personal checks accepted. No goods shown for redemption unless paid in advance. NOTHING in that clause mentioned we can't use our debit cards. These 2 women actually put up a fight in front of other customers when I made my point that debit cards are not included in the clause, therefore I should be able to use my DEBIT card. The customer service is a very negative experience. I never seen these 2 women before in the shop until this morning. I wouldn't recommend this place to do cash loans until these 2 rude women are either educated in better customer service or let go. Edited: I returned with cash to get my items out of this shop. One of the 2 rude women whispered to a manager about me, and when i asked her if she was talking about me, she said no. The 3rd woman, a manager, was a lot nicer. She helped with the payment and got my items returned. And gave me her business card to call anytime."
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