Spectrum Station 911 Main Street, Kansas City, MO 64105

"Our 1 yr old son has been receiving full time care here since April 2023. He absolutely loves his teachers, Miss Robin & Miss Janelle, and the principal Michelle, and the friends he has made in his class. The communication we receive from teachers and staff is outstanding. His class plays outside and does appropriate learning/enrichment activities every day and he has learned so many words and has even developed an appreciation for art. Thank you Spectrum Station - Downtown!"

"My son attended Spectrum Station for pre-school, pre-k, and summer program. He’d previously been in a Montessori program. He started two weeks before the Covid-19 shut down. Spectrum Station was amazing at communication and following safety protocols. We didn’t have an exposure scare for over a year. Aside from that, the teachers were friendly, involved, seemed to know my child and could easily report on his day with detail at pick up time. They were excellent at accommodating his dietary restrictions (no dairy). They were very encouraging and accommodating of his interests. They made sure he was intellectually challenged and engaged. Because they encouraged his love of math and gave him work that was appropriate for him, he started kindergarten doing third grade math. I only wish we had seen that level of encouragement from his kindergarten teacher. He’s about to start first grade now and we still occasionally use Spectrum Station for school breaks and drop in days."

"From my experience working as an engineer last Fall at Commerce Tower, I have seen the remarkable passion of the staff with the children here and would certainly entrust my children and grandchildren to their compassion, care, cooking, and cleaning. Safety, comfort, and quality are continuously and consistently delivered at Spectrum Station every hour of the day. This is an unsolicited recommendation that I offer without any reservations whatsoever. Thank you all for exemplifying excellence!"

"This is in response to Michelle Mannell for kicking my son out of Downtown Spectrum Daycare located 911 Main Street, KCMO 64105, he is only 3 years old – how does that even happen? The way they handled us, and my son was very unprofessional, passive aggressive, and unfair. He was asked to leave because he is non-verbal, I do believe that this falls under some type of discrimination. The entire time we have been there we have not been notified by the daycare that my son was having a hard time conforming to the daycare standards, not one phone, not one conference, not any communication at all. When he turned 3 and they kept him in the 2-year-old room - did not let us know why? They gave us two-week’s notice to find a new daycare (unacceptable). I asked for a little more time and help, I was told NO. This daycare is not for anyone with a child who is developing slowly, strong-willed, or who colors outside the lines. This daycare is a cattle shuffler, they just want to move kids around. They will not take the time to get to know your child one on one or to see how your child is developing. All they care about is check marking the appropriate boxes. If your kid is developing at the standard rate of development for their age group, then this is the place for you. 1.) They never attempted to move him up to the 3-year-old room due to him being non-verbal, they will say it is due to him not being potty trained – that is not true, he is potty trained. 2.) Again, he is potty trained; they will say he is not – I pick him up in the same cloths I drop him off in every day – how is he not potty trained? 3.) The incident reports just started about 2 months ago – even with the reports we never were talked to from the staff or teachers that they were having a hard time with him – the reports magically stopped when they kick my son out – according to them the problem child is gone, no need to document anymore. (update on this I received 3 incidents reports yesterday 7/18/2019 - 2 for biting and 1 for hitting – NO PHONE CALL WAS MADE – NO COMMUNICATION.) 4.) The ONLY conference we had – was to tell us they were kicking him out of daycare, a 3-year-old. 5.) Not once were we talked to about how to help him at home or how they could try different ways of handling him at school. 6.) The daycare is not following your own discipline strategy according to their handbook page 19. 7.) They labeled him the bad kid – and now document normal 3-year-old behavior as bad. 8.) The claim to call us – they do not. I have only received one phone call from them and that was due to him not feeling well. 9.) Not once have I been called for biting to pick him up 10.) Not once have I been called to pick him up for disruptive behavior. 11.) They never took the time to get to know him, to look at him as an individual with his own needs. They never took the avenue that all kids are different and learn at their own pace. As parent how are we to know there is a problem with no communication? The daycare has set up a family for failure and for a child to fail by treating him unfairly. He did not meet the check marks in all the boxes, so they are kicking him out – instead of giving the parents resources or even other means to help a child get though. They were told upon my son being admitted he is strong-willed and stubborn – their response was we can handle this – this is our job. But again, as he acted out NO communication from them till the end, when they have fully given up on my child (a daycare giving up on a child – think about it) and his family. The daycare actions in this matter is completely unacceptable."

"I absolutely love Spectrum Station. I had childcare issues with another provider, I called Spectrum Station to check their availability and they had an opening. The Director- Michelle is absolutely amazing, her energy is definitely the kind that you want around your child. I had no doubt in my mind that this move would be the best one for my child. My employer happens to be in a building connected to the downtown location, which makes my mornings a breeze! My son has reinforced learning at home, but he has and continues to amaze me with his mental and social development thanks to Spectrum Station. Kudos to an excellent staff!"