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Meyer Music
6312 Northwest Barry Road, Kansas City, Missouri 64154
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About the Meyer Music
Meyer Music is a renowned institution located at 6312 Northwest Barry Road in Kansas City, Missouri, United States. Founded by educators Ted and Betty Meyer, the institution has become a household name in childhood music education and band and orchestra instruments in Kansas City. With three locations, each run by a member of the Meyer family, Meyer Music offers a wide range of new and used pianos from top brands like Baldwin. In partnership with Fox 4 News and others, Meyer Music also supports Band of Angels, a charity that provides free musical instruments to children in need and offers scholarships for summer music camp. Visit Meyer Music today and experience the joy of music education with a personal touch.
Photos of Meyer Music
6312 NW Barry Rd #14, Kansas City, MO 64154, United States
Opening hours of Meyer Music
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 15:00
Sunday:
Closed
Reviews of Meyer Music
"Shady practices and horrible customer service. Our daughter was sick and we called three minutes after they opened and we still had to pay for giving them lack of notice. I guess next time we will bring her when she is sick. And don't bother trying to give notice in advance for days missed you will still have to pay for that. BUT they won't call you to let you know if your instructor won't be there. You just show up and find out then."
"Scammy business practices, taking advantage of those who can't afford to purchase an instrument while inflating costs and not presenting transparent numbers up-front. Mitsy at the Barry location couldn't provide the details on how they calculated my "pay-off" cost, and was still manually calculating things on her iPhone. It's frustrating to know they can easily calculate the cost to charge you on their plan, but not for a buy out. I initially called, and talked to a new person. When I asked for a manager they covered the phone and asked someone else if there was a manager available. The person behind the muffled phone said "Why do they need to talk to a manager?" In a tone that was condescending and rude. This is a great start to my request. I was then told to call Mitsy and talk to her. I called, I asked, and then ended up going in to discuss their less than customer-focused arrangement. - Details - Read your agreement, and take an accountant and lawyer with you. It's structured in a way where you return the gear, and you lose all your previously-invested money. I recently purchased a second trombone for my 11 year old. The school pushes you to go talk to Meyer Music, but this time I decided to ask what the price for the instrument was if paid in full. After three people from Meyer Music got involved, they finally manually calculated my final discounted price. It took them quite a while. They responded that the instrument would be discounted 25% (TWENTY-FIVE PERCENT), and by the time you drop three years of instrument protection, and their interest rates, the instrument was only 50% of the 36-month contract price. 13% APR, inflated instrument costs of 25%+, using the "law of 78's" interest calculations means you pay almost all interest at an accelerated rate earlier in the contract. This means that if you try to buy the instrument outright later, you end up still owing more than expected. I am not sure what value I gained by doing business with Meyer Music, but I can guarantee you I will tell everyone of this experience, and complain to the school district. I do not agree with their business practices. Ultimately they take advantage of a family/student who wants to try a new instrument, and if they don't like it, they keep your money. If they do like it, you end up paying a lot more for the instrument than it's worth. It seems like a disservice to the community and customers, taking advantage of those who cannot afford an instrument, or can't understand accounting tax laws. One more funny thing: While I was there, waiting for them to calculate my payoff and try to show me the actual formulae used, I heard a second person making collections calls. The person was hung up on once, and another time the individual sounded less than pleased. I guess it's business as usual at Meyer Music. Good riddance Meyer Music, I'll never consider you again for any music needs. Judging by the reviews on Yelp and Google, many others are frustrated with your attitude and lack of regard for your customers, the people who pay your bills and salaries."
"Experience was great! Salesman was extremely knowledgeable and efficient. Made the purchase pleasant!"
"I popped in just after 10:00am, I was the only customer in the store, and there were two staff members at the counter. Both of the staff members were on telephone calls when I walked in. I didn’t want to intrude and went ahead in picking out the book my kiddo needed for band. Both phone calls were wrapping up as I made my way to the counter and had concluded within a few moments of my reaching the register. Neither staff member acknowledged me when I walked in (I can forgive that since they were on the phone), and neither acknowledged me at the counter while I stood waiting to have them ring up the sale. A minute or two later one of the two staff members rang up the book, she still never said a word to me except to tell me the total amount due. As I was getting my money out of my wallet, I asked a question about the best way to get my youngest started with the snare drum because that is what she wants to play. The staff member said “I’m not sure what you mean-we don’t sell snare drums and I’d suggest you go with the hand bells.” The staff member then repeated the total due. I really put an honest effort into buying local and supporting local businesses. I will not give Meyer Music anymore of my business. The staff came across as curt and frankly made me feel as though it was vexing for her to have to ring up my purchase. The staff here weren’t inviting, seemed to lack in customer service skills, and made me feel less than welcome. I purchased the rest of the items my kiddo needed from Amazon."
"Great place to rent musical instruments and a good place to get all kinds of supplies for those instruments. Great selection of lesson books, especially for piano."
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