United States Postal Service 3198 South Grand Boulevard, St. Louis, MO 63118

"Swear to god they’re always closed for lunch break. I’m here at noon and this is up and the door is locked. No matter when I come here the lobby seems to be locked. No drop box and no APC so I can’t do anything here ever. Absolutely the most useless post office in St. Louis."

"If you need to receive mail quickly or if you need to send something correctly, use another postal office. This location moves at its own pace - which is not at the pace of the clients it serves - and the clerk unilaterally decides when you will receive your mail. There is no supervisor at this location and only one clerk, and you have to catch her on a good day or you won’t get your mail. Don’t bother visiting between the hours of 11:30am - 2pm because no one is regularly there during those times. Mail service should not be this arbitrary but somehow the customer service at this location has become acceptable to USPS."

"This location is extremely void of management and customer service. Doors closed intermittently for 'out to lunch.' I get it, everyone needs a break, but lunch time is also when customers come to use the postal service while they're on leave from work. Mail comes from the sister location to fill PO boxes only when convenient for them. Do not attempt to use these for any sort of business."

"Adequate if you happen to show up when they feel like working. Went at 12 one day and it was closed for 'lunch', came back at 1:30, still closed. Came back the next day at 2 and closed. Came back the next day at 1 and it was locked but a lady was leaving. All she said was "we're closed the rest of the day". Seems to be a dice roll of when they are working. Save yourself a hassle and go somewhere else."

"If I could give negative stars or zero stars, I would. By far the rudest and most unprofessional experience in any customer service space. The woman with dreads working the counter started arguing with me that I didn’t or couldn’t read and understand the directions. My chip card malfunctioned and it said to swipe. She was yelling over me explaining that it said to swipe insisting that it did not. The machine absolutely said to swipe because chip malfunction but she continued yelling at me about “not admitting I’m wrong” as I walked out the door after paying. She was so unprofessional and rude."