Mercy Clinic Pediatric Neurology - S. Fremont

"Was sent to get an MRI instead was given anxiety meds"

"Went to the wrong building cuz I wasn't sure where to go and couldn't get ahold of the office. Then they refused to let us see someone else or give us a note showing that we were there since I had to take my son out of school. I wouldn't even give them one star if I had that choice."

"In one year, my sons appointment has been rescheduled 4 or 5 times because they can’t keep a doctor in there. He’s seen three different doctors, none of them cared. None of them were still employed there at his next visit. We had an appointment June 22. They called to reschedule it FOR NOVEMBER. I asked for a call back and never received one. Children deserve better treatment than this. Completely disappointed and honestly embarrassed for mercy."

"Dr. Collins has done a phenomenal job keeping up with our son's development! He has been so thorough with our son's health between check ups. He is very patient with his peds patients and is so easy to talk to. I couldn't be more impressed."

"Okay, so when I went there I had 5 months of non stop headaches. I visited a Pediatric Neurologist, her last name started with an H. She said, "Yeah, looks like migraines." I thought so and asked if she had any suggestions for treatment. She just said to get drugstore medicine for my severe headaches. Problem is, I already told her that medicine doesn't help. She didn't give me lifestyle advice besides "Here, take a piece of paper." I took an MRI and didn't even get a call back. We called back 2 weeks later, everything was fine. A year later, and I'm still having headaches and can't get them treated. Thanks Mercy!"