Mustard Seed Children's Academy

"Good teachers/staff. Very poor Management/owner. Business focus rather than customer focus. Be prepared for unexpected early releases, late openings, and closures. They call due to the weather/holiday or any good reason that works. All notifications are made at the very last minute. I told to the owner in the same way they set the policies/fees/requirements they should meet at least quality management and continuous improvement in providing notices in advance. For sure they don't meet compliance requirements or any notification period, everything is at the very last minute. They are closed when all of us are normally working. At least there should be a notification period that allows the parents to communicate at work (I can not say I will not work today because my kid's school is closed). I ended up taking my kid with me at work. Finally, I decided to change to a different school, and they invented a 15-day notification period un-enrolment fee, charging me two weeks for no service provided. NOTE for the owner: Please don't copy and paste the standard answer that you send in all reviews. Be professional and take this feedback as a continuous improvement opportunity. PDCA(Plan, Do, Check, Act) - Peace."

"Our daughter has attended here since she was 8 weeks old. We absolutely love the staff. They are very attentive, the location is secure & they have addressed any concerns we've had quickly and professionally. Previous reviews showed opportunity with billing and we've had no issues. We are on auto draft, and switched banks and the transition was super easy. Also, applied for 1 week credit for advance planned vacation and received our weekly credit no issues. The infant teacher, Miss Vernise is hands down the best human we could have ever wished to take care of our sweet girl."

"We’ve been sending our sweet 5 year old boy here for over a year now. The staff is incredibly friendly and caring. My son looks forward to going to school to learn and play with his friends. The director Debbie is just awesome and Miss Christina in “Mustards” classroom is a sweetheart. She’s always doing arts and crafts projects with her students and everyday my son has something cool he made for Mom.(he’s made me one thing).lol..Highly recommend sending your little ones here for pre-kindergarten or if you need childcare. Your kid will be a leg up come Kindergarten."

"Although I have seen some of the teacher turnover other reviewers mention, they seem to have figured this out as it isn't a constant thing anymore. The few changes there have been have been well managed. By this I mean that my son was given a chance to transition from his previous teacher to a new teacher that was already on staff elsewhere. The director hasn't changed in the year I have been there. I have had some billing errors but they have always fixed them quickly. Some of these errors were because of their incredible flexibility in providing care. Although my son is only two days a week, they have allowed me to add extra days whenever I have needed them. I love the healthy food options and genuine affection all of the staff shows for my son. I also enjoy the photos and updates from his teachers that I get throughout the day. My only disappointment was that I found out the hard way that there was hand, foot, mouth disease spreading through the classroom several months back. After my son and I both got it, I heard from another parent that her son had it as well a few weeks earlier. Although I understand this is a common problem in daycare, a warning would have been appreciated. Ms. Vernice always has hugs for him. Ms. Maria was a great teacher for him and it is great that he continues to see her in her new role. Her patience is impressive. Ms. May is awesome and we have really enjoyed her love for the kids."

"Mustard Seed has a great direction for preparing the children to learn and play. The organic food plan is wonderful. It is has been a great for our son’s social personality. The teachers are open and have been very good at giving us feedback on progress. The staff is also very proactive in responding to any concerns or questions we have. When a big change is necessary they communicate well and often. I have been satisfied with their ability to adjust to our personal needs as well as the need of the school overall. We have had a great experience with Mustard Seed and I would recommend it to others."