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AAA Saint Louis Insurance and Member Services
9960 Kennerly Road, St. Louis, Missouri 63128
About the AAA Saint Louis Insurance and Member Services
AAA Saint Louis Insurance and Member Services is a trusted institution located at 9960 Kennerly Road in St. Louis, Missouri. As a finance, insurance, and travel agency, we provide a wide range of services to our members. Whether you need assistance with insurance coverage, financial planning, or booking your next vacation, our knowledgeable staff is here to help. With a focus on customer service and satisfaction, AAA Saint Louis Insurance and Member Services is dedicated to meeting all of your needs in one convenient location. Visit us today to experience the difference that our personalized approach can make for you.
Photos of AAA Saint Louis Insurance and Member Services
9960 Kennerly Rd Suite D, St. Louis, MO 63128, United States
Opening hours of AAA Saint Louis Insurance and Member Services
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews of AAA Saint Louis Insurance and Member Services
"If I could give zero stars I absolutely would. One of the most unsatisfactory experiences I have had in a long time. Andrew Dobbyn is a very unprofessional insurance agent and I would never recommend him for your insurance needs nor AAA. Terrible service! This "man" set my account up on auto draft from my bank account, told me my premium would be $160.00 monthly then when my first month came out of my bank account I received a bill for $333.00 in the same month. AFTER MY AUTO DRAFT WAS ALREADY TAKEN OUT. Tried calling this incompetent agent to ask him why I was receiving this bill after they had already taken $160. 00 from my account and this guy was absolutely clueless. Called customer service to have them explain it and they were also useless, kept referring me back to the "agent" ANDREW DOBBYN. Called this guy repeatedly and he gave me excuses after excuses. The lights went out in the building to, my computer isnt working to my supervisor will look at and get back to you. Nothing! Even offered that if he could not or was unwilling to explain it then give me your supervisors information. Again Nada! Found the information for his supervisor and emailed her and she doesn't even have the decency nor professionalism to return a phone call or email back. Snake company with a snake agent. From reading other reviews particularly regarding this specific agent Andrew Dobbyn doesnt look like I am the only one who had deal with his nonsense. Needless to say I havent received anymore bills either. I would never recommend this company to anyone."
"Wow. We have been AAA members for many years. Never an issue, until....My wife stopped in to get foreign currency ordered the other day. We chose this site (South County) because the website said it was a service. Apparently NOT. She was met by a very rude employee who stated they don't do foreign currency and haven't done it in recent years. Then added, he is not in control of the website. Poor customer service."
"Been waiting for 48 for the agent Andrew Dobyn to return my phone call to add a new vehicle to policy. This isn't the first time. Terrible Terrible service!"
"worst service sat in hot car with two kids. I called at noon no eta never and called me at 3:16PM. They are horrible service if i could give negative stars it would -10,000 starts! dont get this dum insurance horrible insurance reece on the phone unprofessional!"
"I was hit by one of their insured in August and now it is November. I have not had contact with them unless initiated by myself. They say they are waiting for a police report. The police say their insured was at fault. I just want my truck fixed. Aaa has terrible customer service skills. I would have been better off getting hit by an uninsured driver. What a joke. Update... almost a year later and still nothing."
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