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Mercy Clinic Orthopedics - Southfork
12700 Southfork Road, St. Louis, Missouri 63128
About the Mercy Clinic Orthopedics - Southfork
Mercy Clinic Orthopedics - Southfork is a premier health institution located at 12700 Southfork Road in St. Louis, Missouri, United States. Specializing in orthopedic care, the clinic offers a wide range of services to help patients with musculoskeletal issues. With a team of experienced orthopedic specialists, Mercy Clinic Orthopedics - Southfork is dedicated to providing exceptional care and personalized treatment plans to help patients achieve optimal health and mobility. Whether you are dealing with a sports injury, arthritis, or chronic pain, you can trust the experts at Mercy Clinic Orthopedics - Southfork to provide top-notch care in a compassionate and supportive environment.
Photos of Mercy Clinic Orthopedics - Southfork
12700 Southfork Rd Suite 100, St. Louis, MO 63128, United States
Reviews of Mercy Clinic Orthopedics - Southfork
"WE WERE SEEN BY NURSE PRACTITIONER INSTEAD OF DOCTOR DAVID ANDERSON. These guys did not tell truth upfront during checkin that Doctor Anderson is another office today. I would have rescheduled the appointment instead of being seen by Nurse Practitioner for my son. Horrible experience. I will not recommend this facility to anyone who are not honest upfront and instead argue with common people like us. I called this office in the past for Dr David Anderson’s appointment after checking my insurance and made sure doctor is in network. When we reached for appointment, they did not tell us that doctor Anderson is not in office and he will not be able to see my son. We waited long time and wasted time, money and effort. After further wait, Meghan Glover arrived, and she did not introduce herself that she is Nurse Practitioner.I was still hoping that Doctor will come and see my child.Her badge was flipped to other side and I was unable to check her name or practitioner type. She tried her best, but I was not convinced. These guys hide the truth and upfront did not disclose that Doctor will not be able to see my son.When Meghan said, next time we will see Doctor Anderson and then I realized that these guys fooled me. They said it is common for them to have nurse practitioner see first based on priority of case. My son is my priority and I paid for Doctor’s appointment and not for Nurse practitioner.On top of this, when I said Nurse practitioner is not in my insurance in network and I do not want pay out of network. Lady on front desk made bad face and said we are going to bill under Doctor Anderson. What a joke of system? You guys should stop doing this if Doctor is not available. They also said , “ Why don’t you check with your insurance? “. These guys are greedy for money and doing unethical practices by not telling truth upfront. I have reported this to my insurance and going to report to BBB."
"In January, Dr. Benz performed a rotator cuff repair and arthroscopy on my right knee. Everything went well, surgery, recovery, post-op physical therapy, and medication. On July 14, Dr Benz replaced my right knee. The surgical experience was probably as good as it gets, but post operative management failed repeatedly. • During in-home physical therapy, I developed some pain in my calf. The therapist and I tried to call Orthopedic Surgery’s Exchange number, but it neither answered or offered to take a message. Our home health care office managed to work around this road block and made contact with Dr. Benz for us. • Upon clearing me from home therapy, my therapist contacted Orthopedics to order a prescription for outside PT. I accordingly made an appointment with my regular therapist for Wednesday, August 5. On Tuesday, my therapist informed me that they had not received anything. I call Orthopedics and they said they’d get right on it. Shortly afterward I received a call from Mercy Physical Therapy, seeking to schedule an appointment. I called Orthopedics again. They said nothing about Mercy Physical Therapy, and then discovered that the prescription had been sent to the wrong branch of my therapist’s firm (after the admin had asked me for the fax number to send the order!). When I got to my appointment Wednesday, they told me they never got a scrip from Mercy; their other office had forwarded the misdirected scrip to them. • On Tuesday, I ordered a refill for my pain medication via My Chart. I called Friday to Orthopedics to find out the status of this order. I was informed that they had no record of an order being placed, and offered to expedite the issue. Nothing has happened, so it looks like I get to spend the weekend without pain meds. This is discouraging. I’d recommend Dr. Benz to anyone in a heartbeat, except that the Mercy South organization has dropped the ball too many time for me to feel comfortable about working with them."
"I saw Dr. Benz for surgery and post surgical checkups. He was great, made sure questions were answered and everything went smoothly. The rest of the staff in the office were amazing also. The moment you walk in, you're greeted with a smile! Only reason for the four star review is because there was a paperwork mix up behind the scenes obe time that resulted in a late paycheck for me, but they were able to fix it and they apologized."
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