SEPHORA 11731 West 95th Street, Overland Park, KS 66214

"Went to this Sephora today to purchase some cologne as a gift for my boyfriend, no staff checked on me, granted they were busy, however when I finally asked for help to get the item I wanted the staff member was very rude and acted very cold towards me. Unfortunately this was an item I was not able to just get myself as it was locked away. This staff member also grabbed the wrong size of said item, even when I mentioned which one. I am already a very anxious person when asking for help and ultimately this was a bad experience for me and very unusual from the other experiences I have had at this location."

"I had an amazing time shopping here today. I went in to shop for Haus Labs Foundation and concealer. I ended up walking out with so much more. The first girl that helped me, I think her name was Jamie, she color matched my foundation and concealer. Then another girl helped me, I can’t remember her name. Just that she had the most amazing artist makeup I’ve ever seen. Literally the coolest. Bright and glittery. She was very helpful, she pointed me into the right direction on blushes and how to apply them. Literally everyone in the store was so helpful. Penny was just the best. She helped me so much and was completely honest and knew so much about color and what products were high in quality. I can’t stress enough how much she knows makeup. She helped me pick out shade for bronzer stick and lipstick, lip pencil and a moisturizer plus primer. She was like just so honest and she knows so much. I will definitely be coming back here again for more product. I also enjoyed how diverse the staff is at this location. Honestly I’ve been to this location few years ago and it’s like night and day difference. The people here really just love what they do and it’s so appreciated. They are very knowledgeable and not pushy at all. Penny you are just so sweet and I really appreciate all of your knowledge of product, color and honesty."

"A very nice young man working at Sephora greeted me pleasantly. He knew Everything about products. Also. He was cheerful while answering my questions and Not pushy at all. I will definitely return. Such a pleasant visit from Hawaii."

"Very “meh” experience. Only one employee was helpful AND friendly. The store feels unhygienic. The little trash bins were full everywhere I turned. Lots of tiny sample strips around (probably because there’s no where to set them). I’ll continue to shop with competitors."

"Went there for picking up my bday gift and some other stuffs and had the lucky to met Andreux, girls! Do not miss the opportunity to ask him about skin care. Absolutely brillant."