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White Oak Psychiatric Services
4045 Northeast Lakewood Way, Lee's Summit, Missouri, United States
About the White Oak Psychiatric Services
White Oak Psychiatric Services is a leading mental health institution located in Lee's Summit, Missouri. Our dedicated team of professionals provides comprehensive psychiatric services to individuals in need. With a focus on compassionate care and evidence-based treatment, we strive to help our patients achieve optimal mental wellness. Our facility at 4045 Northeast Lakewood Way is equipped with state-of-the-art amenities to ensure a comfortable and healing environment. Whether you are seeking therapy, medication management, or other psychiatric services, White Oak Psychiatric Services is here to support you on your journey to better mental health.
Photos of White Oak Psychiatric Services
4045 NE Lakewood Way #130, Lee's Summit, MO 64064, United States
Opening hours of White Oak Psychiatric Services
Monday:
09:00 - 16:40
Tuesday:
09:00 - 16:40
Wednesday:
09:00 - 16:40
Thursday:
09:00 - 16:40
Friday:
09:00 - 16:40
Saturday:
Day off
Sunday:
Day off
Reviews of White Oak Psychiatric Services
"Dr. Brown seems competent, but her medical wisdom is overshadowed by an unnecessary, hardline stance on late arrivals. She CANCELED and then charged me for an appointment for my son, to which we were 8 minutes late. We were in the waiting room, checking in, and was informed she wouldn't see us. (I had back to back appointments for my son that day, and I got there as quickly as I could.) She strong-armed my wife into paying the fee at my son's next appointment, saying she wouldn't see him at all without the canceled appointment being paid. Again, I was 8 minutes late for a legitimate reason. The last time we actually met with her, we talked for 5-7 minutes and were done. There is no excuse for treating her patients this way."
"I am writing the State of Missouri Board of nursing to report fraudulent charges by Jennifer Brown, Advanced Practice Psychiatric Mental Health Nurse Practitioner. I made a new patient appointment asking if any providers had the ability to assess and diagnose autism in a 6 year old child. The office staff told me Jennifer Brown could do this diagnosis. I showed up for the appointment, filled out my initial paperwork in the waiting room, then went to the office of Jennifer Brown. She asked what I was there for. I told her to have my son evaluated for autism. She told me she was not qualified to do this and apologized for the office staff making this appointment and I left. Months later I am being charged for an assessment she did not do. As she states specifically she was not qualified to do the assessment. I have discussed this concern and she continues to charge me for an assessment she did not do and is not qualified to do."
"Dr. Brown is incredible. I went from having constant, debilitating anxiety everyday, all day, to actually feeling like a normal person. Every time I've reached out to this office for medication refills/questions, I email them and they usually email back within the hour. My appointment times are always on time as scheduled, I'm never sitting in the lobby waiting for long periods of time. 10/10 recommend if you're looking for a good Psychiatrist."
"Do not see this provider unless you want your private information to be discussed at the front desk. My husband was seeing this office and when at his last visit he was in the lobby and heard the front desk loudly talking about a patient while using their name and making fun of their diagnosis after they left. My husband explained to his provider that he didn’t feel comfortable coming back with the front desk behaving that way toward patients. We didn’t report any HIPAA violations or write a review at the time because he was hopeful that would be addressed and he could come back in the future to continue care with his doctor. That is not the case as now they will not schedule him. Working in healthcare I would be grateful that a patient would be honest and let me know what is going on at the front to prevent this from ever happening again. Apparently not at this practice."
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