Encompass Medical Group Independence Office

"I was a long time patient at this office and received good care. Lost health care for 10 years but return to Dr Shaike to only be provided a 15-minute appointment and no real discussion about the health and counters I've had over the last 10 years. None of the referrals went through and Heather her nurse was extremely rude and horrible when I called to ask if that was standard procedure. She became nasty and bitter and took it personal and indicated that they never spent more than 15 minutes with any patient and then wouldn't give me the referrals because she said I was rude. If you want real health care don't go to this place because the doctor actually said well I'm just the dumb doctor I don't know why you cough up blood and can't breathe right."

"I was greeted by the front desk staff. Checked in promptly. Given paperwork to update, sat down to do so but was called back to see the doctor before I could finish. The medical assistant was pleasant and asked a few question to determine the reason for my visit. She preformed the normal medical tests to check my oxygen levels, temp, and blood pressure. In a short period of time the doctor was in the room checked me after asking a few question. She suggested some blood test after looking at the results of my plast blood. She suggested that I could be low on some vitamins and that would be what was checked. When the tests came back she had been correct. I am now taking vitamins to help me feel more like my old self. I love how the staff take care of me."

"Everyone there are friendly and helpful! I've experienced several doctors offices, with my various health issues. This one is different. So much more personable then others. Love my doctor, too. Dr. Wagner is wonderful. Really listens to you."

"The office receptionists are always nice, welcoming and efficient in getting patients checked in or their issues worked out with a smile. The MA and MA students are always pleasant and thorough. Dr. Gunn is an amazing doctor who listens to you, takes the time to make sure all your questions are answered, doesn’t treat you like a number and finds out whatever solutions need to be found for whatever ails you. I recommend this medical group to everyone I know from friends, family and co-workers."

"I’ve been coming to see Dr. Edwards and the lovely staff here for I think 4 years on and off. I’m no regular doctor goer, however this is the place to go! I drive almost an hour out of my way to come here and love the service I get. Dr. Edwards makes me feel heard and I doubt I’m the easiest patient to deal with. I’ve got choices in my healthcare and I chose to come here! *Slight update since last time I posted. I wrote this review while waiting to complete an ultrasound. It was my first time getting this done here. These are fairly quick proceedings normally, but while I liked the conversation I had with the technician, I still haven’t received any results back. Is it normal to wait this long? I’ve got another appointment tomorrow at a different hospital, I was hoping to have my results before then, but I guess not. Does anyone know if this is normal? 2 weeks! 2 weeks for the results of my ultrasound. Just plain ridiculous!"