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Sam's Club Optical Center
3660 East Sunshine Street, Springfield, Missouri, United States
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About the Sam's Club Optical Center
Sam's Club Optical Center is a premier eye care facility located at 3660 East Sunshine Street in Springfield, Missouri. As part of the renowned Sam's Club chain, our optical center offers top-of-the-line vision care services including eye exams, prescription eyewear, contact lenses, and more. Our team of experienced optometrists and opticians are dedicated to providing exceptional care and personalized service to help you achieve optimal eye health. Visit us at Sam's Club Optical Center for all your vision needs.
Photos of Sam's Club Optical Center
3660 E Sunshine St, Springfield, MO 65809, United States
Opening hours of Sam's Club Optical Center
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
12:00 - 16:00
Reviews of Sam's Club Optical Center
"Had an appointment scheduled for a month out and they called me three days before that appointment and said they had only scheduled me for a 15 minute appointment. So they had to reschedule me and I had to wait three more weeks. I got another call the day before saying they didn’t have a tech so they couldn’t do my appointment."
"We showed up for our appointment that had been scheduled for 5 weeks and were told the doctor was on vacation. No apologies, no I'm sorry, no can we reschedule, instead we were treated like it was our fault for keeping the appointment."
"Let me start off by saying that the doctor was great, no complaints there. It was when I was checking out with the frames that I had picked out when the issue began. Their were 2 workers, a lady and a man. The lady was the one who "helped" me. From the beginning she was not friendly at all, she barely spoke to me, she had issues scanning in the pair of glasses that I had picked, then when she did, it came up the wrong the price. The other worker helped her fix this when I brought it to her attention. Mind you this whole process took about 30 -40 minutes. I pay and then leave. Fast forward to Saturday Sept 22. My glasses come in, I go to pick them up and get the same lady. She gets the tray and to my surprise the frames are not what i had ordered. I look at them and she immediately said those weren't the ones you ordered I must have scanned the wrong ones in. She then grabs the frames that I did want and said that she will order new ones right away but that they will take another week to get in. While she was apologetic I was angry because of her demeanor when she was putting my order together and the fact she didn't offer to get them rushed so that I can get them quicker. I understand mistakes happen, however maybe taking a bit of care and double checking your work this could have been avoided or at least offering to ship them quickly to and from the site where they will be made would have made it a better experience."
"Always helpful and professional. They work great with the adults and kids alike in my family."
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