Mercy Clinic Cancer and Hematology - Chub O'Reilly Cancer Center

"My mother was diagnosed with cancer and referred to Mercy. They wanted to schedule a consultation a month later. Frankly, that is disgusting enough considering cancer can metastasize at unpredictable rates (see the other review stating the same with tragic outcome). Beyond that delay, and being told it could potentially be months before my mother had the surgery she needed, the nurse, Stephanie, has the bedside manner of a mouldering potato. My mother said, "I can't wait that long, I have cancer." Stephanie's reply? "Everyone here has cancer!" Indeed, I'm sure they do considering how long it takes Mercy to treat them. A little insight, my mother spent years as an oncology nurse so she knows the ins and outs of this disease, treatments, and patient care. Where we are from, in the hospitals she worked, when a patient came in and was diagnosed they had consultation within hours, not months. If you can't keep up, refer people to a place that can, don't just haphazardly brush them off as dime-a-dozen. Their lives matter to other people, even if they don't to your staff. I strongly suggest going elsewhere for treatment. My mother has opted to take the risk of having a doctor who is not an oncologist remove the diseased organ and follow up with scans elsewhere following recovery so she can get care faster. Needless to say, she has no further interest in even considering this facility. Saint Louis might be a trip, but in the long run it's worth it. Good luck to all who are reading this as it's a strong indicator you or someone you know is dealing with this scary diagnosis. Stay strong, be your own advocate."

"Great group of Drs and staff. The "coffee" area is good too."

"Dr. Narmala saw my husband in Dec. for renal cancer. We were concerned about all the delays in seeing the Urologist he recommended, the Pulmonolgist, etc. He assured us that it was a very slow growing cancer and delays of several weeks would not make any difference. He countinued to be weak and had difficulty breathing and Dr. Narmala just told us to go to the ER when we needed to. He ordered fluids and said the weakness was caused by his anemia. The urologist determined he could not operate on the tumor due to the size of it and Dr. Narmala suggested Barnes or KU. We went to KU where it was found that the tumor had grown into his diaphram, lower intestine, and brain. It was determined to be a very fast growing cancer and the Oncologist team said that given his symptoms more testing should have been done despite the fact that this is typically a slow growing cancer. We have lost all faith in this Doctor and the entire Mercy system."

"Mother-n- law had stage 4 lung cancer aggressive great staff and treatment in remission now love the doctors and staff"

"The treatment that was pushed on my dad was the worst decision ever. Dr B did not tell my dad the truth about the treatment will kill u before the tumor. My dads whole body shut down with no real recovery and the tumor was still enlarged after his treatments. He did not even finish a full 2 weeks. Would never recommend this place to anyone. And the office never called to check on him. Other options for treatments!"