Digestive Health Specialists, LLC

"I received a positive Cologuard result from my doctor and was told to get a colonoscopy. I contacted Digestive Health Specialists and the person on the phone asked me my weight when I told her she immediately told me I would have to see the nurse practitioner, a 3 month wait. I saw the nurse for five minute’s at the liberty location for five minutes. I was asked the same questions 3 times. I was then allowed to make an appointment another 10 weeks wait. That’s almost 6 months I’m worrying about having colon cancer. Everything went okay once I finally got in to have the procedure. Dr. Utarnachitt Seemed to be compident the hospital staff was fine. This practice has a cruel policy of discrimination against people of size. I can’t recommend them. Don’t even get me started on the out of pocket cost and billing harassment."

"Saw doctors there for a couple years for a severe stomach pain. They kept me in antacid medicine even though I told them I didn’t think it was heartburn. Two endoscopy’s and a feeding test they still couldn’t figure out what was wrong with me. I stopped my medicines and I slowly healed. A few months ago I got iritis and my eye doctor suggested autoimmune testing and was surprised my GI doctor never requested this. They tests discovered I have celiac’s disease. But they ruled it out since I don’t have internal damage because I eat a grain free diet. Never once did they ask any of the questions. So a few thousand dollars later and unnecessary procedures they never figured out what was wrong with me. I’m so grateful for my eye doctor for suggesting this test and figuring it out for me."

"The saying "If I could give a negative star" stands true to this place! Angie is super rude and confrontational. I was going to be a new patient at this office but I had to cancel my appt due to getting covid before my original appointment date. At that time I called nd spoke to someone and let them know I would call to rebook. They cont. to send me text to confirm the appt I canceled and then sent me a bill for a no show. When I called to complain ANGIE spoke loudly over me constantly interrupting me. She was VERY RUDE, UNPROFESSIONAL, AND PASSIVE AGRESSIVE."

"AVOID AVOID AVOID No matter your insurance coverage, they will bill you directly as well as insurance. They will have extensive information of how they sent you information even when you didn't get any of it.. They will claim your bill is for charges not covered by you insurance and your insurance will say they never received it. Go ANYWHERE else. Convenience of location will cost you hundreds if you go here.. Don't forget they charge no show fees and force you to schedule next appointment too. AVOID AVOID AVOID"

"Nurses were great but Dont waste your time having them pre-authorize as even when they give your out of pocket ahead of time they have no problem doubling it and blaming insurance, Not sure why the pre-authorize was done when they have no idea what the final out of pocket is anyway."