Concentra Urgent Care 19000 East Eastland Center Court, Independence, MO 64055

"Staff was very friendly, inviting, knowledgeable and attentive. Instructions were very clear and precise. All staff encountered were pleasant and comforting. Accomodations were offered but declined by myself. Look forward to any future interactions that may be necessary."

"they were able to get me in fairly quickly. The staff was very friendly. I was always told that Workmen’s Comp. was awful to work with. But everyone at this facility has been very accommodating."

"My experience at Concentra in Independence was absolutely amazing! I was helped immediately and the staff was friendly, informative, and knowledgeable. I’ll definitely be back and recommend this business to everyone looking to have great service and customer care. Thank you for all the hard work!"

"All in all was a good experience. The majority of the staff was very professional, helpful, and friendly. However, the receptionist I spoke to initially was preoccupied and laughing hard enough I couldn't understand her. When I apologized and asked her to say that one more time she became rude and talked to me like I was stupid the remainder of the time she helped me. The rest of the receptionists and staff were wonderful though!"

"The staff were great! The wait time for simple pre-employment drug screen was excessive. Appr. 45 min and that was arriving at 8 am when they open. I don’t even want to know what the wait time would be for someone arriving at a meter time in the day. Definitely need to take a look at the process of getting people in and out in a timely manner for simple things like that, so you can focus on the patients that need care."