Norcon Family Counseling 20 Westwoods Drive, Liberty, MO 64068

"Seth Haney...creepy! Here I am alone in his office and he tells me how much he loves and prefers women...he said he enjoys it more than men. Gave me the creeps and I quit coming."

"Not a great place for help. You can tell this entire outfit is tied up in contracts, money making schemes and more. Even looking at their site, everyone is listed as "independent contractor" to ensure if you want to sue for something, you can't go to the owner for it. Anyways, I had a therapist there that wouldn't ask questions, would hardly talk. Just say "hey catch me up on the week" and let me ramble and ramble. I left feeling like I couldn't get any advice for how to improve my life or outlook. First thing out of their mouth, ALWAYS, is money. They keep a card on file so they can charge it as needed. Granted that isn't an issue but they won't talk to you to schedule an appointment until they have your credit card on file. When you walk in, "okay will will charge your card on file ok?" You call them, "we will charge your card for cancellations." I just cancelled all treatment and they called me back saying, "Okay everything is cancelled and your bill is paid so we wont charge you." Of course you wont! You don't let me get two feet away without charging me! One time, they went to charge my account on file, I guess it rejected it. It is my daily card, use it all day every day. I knew it worked. God forbid they wait until next appointment to collect two payments. Nope, they are calling me almost immediately, "We need a new card number to pay your co-pay." Oh yeah, I have insurance that makes it a few bucks to go. They take a LONG time to get that information so they charge you full price and put it towards deductible until they get insurance clearance. Listen, I know they need to make money. I'm not mad at that. But if people are taking the steps to see you, stop having the front desk focus on money SO MUCH. EVERY SINGLE CONVERSATION I have with them ends up talking about fees, charges, cards, etc. I got it the first 500 times you said it, STOP! And yes, get better therapists. I'm paying to go in weekly to just chit chat (one sided) and what advice I do get is not appropriate (Yes, I was told once to "drink more alcohol." Needless to say, I am never going back. But they are nice so they get a bonus star for that."

"Norm Haney gave my husband and I the tools we needed to save our marriage."

"Horrible unprofessional interaction with Seth Haney."

"Wonderful counselors. Wendy an Seth have worked great with our family over last year."