Planned Parenthood - Independence Health Center

"had my bc changed in November. I was quoted the cost and paid before leaving. Fast forward 2 weeks and I get a bill for over twice what I already paid. I contacted billing services and they said to wait, they'll take care of it. Never heard back, and keep getting pestered for the money. I already paid what I was asked- Where did this second more expensive bill come from? What a scam of a system, honestly. Not to mention I asked multiple employees the cost before my procedure because I am a low-income college student. The front desk girl and nurse verbally confirmed the first cost for me. Absolutely no way."

"I set an apfor 3:15, the girl at the front was rude upon arrival and an hour later i still wasnt seen. Two people came in after my set appointment time passed and they saw them before me. They charged me my co pay befote seeing me, and because i had other appointments i had to leave even though i already paid. I will be asking for my co pay back."

"I had my nexplanon removed and had a new one put in Jessica was my nurse practitioner she was so sweet, and kind ,very professional I am horrible with needles and ended up getting sick and she was so easy going and understanding I am so appreciative of her. I didn't have to wait long at all and the lady at the front desk was very helpful and kind as well. I told her I didn't have the full amount I needed to pay and she helped me and brought the price way down thank you ladies very much."

"I gotten my hormone replacement therapy through this location for about a year and a half(blood work every 3 months) and they are very respectful and knowledgeable about transgender healthcare. The sliding scale is very generous. Appointments usually run a bit behind but it's not a big deal. I recommend this location to people all of the time."

"I appreciate everything they do for lots of people. That said, I arrived at 12:10 for my 12:30 appointment and wasn't seen til after 1 after waiting over an hour. Meanwhile other people came in after me and got in sooner. I'd appreciate it if I could be seen on time as I made it in on time. Otherwise it was a great experience and the NP removed my implant quickly and painlessly."