MinuteClinic at CVS

"I had a 5:50pm appointment with the Minute Clinic on 3/11/24 for my 10 year old daughter. I arrived at the store just before 5:45, walked in the store back to the clinic; and before I could even sign in to the kiosk, my appointment was canceled. Horrible customer service and the corporate office representative was no better! Don’t go here, they’re a waste of time and won’t help you! CVS, you completely lost my family as customers! Edit to add- check the other reviews, wish I would had before I went. How sad!"

"Minute clinic + pharmacy experience - minute clinic tech and nurse practitioner and two out of the four pharmacy staff were blatantly lacking any friendliness or additional verbiage and language beyond directing (not once requesting) for me to do what they needed me to do. If the patient isn’t prepared to give all info needed for an accurate diagnosis, you won’t get it there because they don’t ask any follow up to anything you say or ask anything other than what they need to check on their computer. The nurse practitioner scoffed at my questions asking for more education on my illness and treatment as if I were stupid for not knowing how to treat the illness I had never had. Poor service. Find a new career would be my advice than one that serves people who are unwell."

"I asked the nurse not to hurt me and she got mad and squeezed my infection i told her it hurts and please stop then she kicked me out. She interrupted me every time i spoke and was overall very sadistic. Will not return"

"I have always had the best experience here. A great asian female nurse helped me with a long infection, and when I had a cut on my lip a male nurse saw me in and out without charge as it only required a mere look to make sure no stitches were needed. Kind and helpful staff - and they can be quite busy. They work to accommodate and the care for me has always been good - and helpful when I walked in with severe urgency. Five stars."

"The Dr my son saw was great. He was nice to me and my toddler, and as gentle as he could be checking his ear (ear infection). It was a quick and pleasant experience."