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SSM Health Saint Louis University Hospital
1201 South Grand Boulevard, St. Louis, Missouri 63104
About the SSM Health Saint Louis University Hospital
SSM Health Saint Louis University Hospital is a leading healthcare institution located at 1201 South Grand Boulevard in St. Louis, Missouri, United States. As a renowned hospital, it provides top-notch medical care and advanced treatment options to patients in the St. Louis area and beyond. With a focus on patient-centered care and cutting-edge technology, SSM Health Saint Louis University Hospital is dedicated to improving the health and well-being of those it serves.
Photos of SSM Health Saint Louis University Hospital
1201 S Grand Blvd, St. Louis, MO 63104, United States
Reviews of SSM Health Saint Louis University Hospital
"My experience at this hospital has been nothing but negative. Since day one, Dr Kunwor has not been straightforward and honest with me. I was here for the preparation for a stem cell and bone marrow transplant. I was honest with her about my past use of drugs but the thing that really didn't sit well with her is the fact I'm poor and the dollar was the deciding factor. I would have to rely on the hospital to cover the costs I couldn't pay. They drug tested me constantly until after I had the thing sticking out of my neck, they told me I couldn't proceed because one test came back positive. I explained how that was possible, but she wouldn't change her mind. The social worker told me that she made the final call. So 2 days after the surgery to install the thing another man came to pull the long tube out of my neck. I will never as long as I live ever recommend this hospital to ever remove a splinter. She might as well have signed my death certificate. I was left in the middle of the ocean treading water watching the doctor laughing while she drove away in the boat."
"Valet waits inside. No signs to tell you to come in and pay first. Waited outside for a good 15 minutes. A lady came in and asked for a wheelchair because she was waiting so long for her ride to be told they don't have a wheelchair or a chair for her. Since when? This is a hospital. Nursing staff in New hospital were terrible. My Nana was transferred into Bordley towers on 5th floor and her care was exceptional No communication by the teams. She left with the same problems she went in with. Neck surgery made her worse."
"Dr. Kim and her team provided exceptional communication with my husband and with me, both before and after my surgery. I enjoyed the nursing personnel in the short term stay unit, as well. I appreciated the excellently clean conditions and privacy, too. Thank you for providing a comfortable and caring environment."
"Show some compassion for people. I know you’re busy and dealing with a lot but today after 6 hours in ER waiting area I was greatly disappointed in the way I seen patients being treated and spoken to. I know some people are not nice or treating the staff poorly but that should not change the way they respond to other patients. Myself and many others left after they started asking people to leave who were not patients. Most of these people had been there before I arrived and had no other ride. Nurse’s were not giving anyone any indication of how long it would be and they had to make decisions to leave or not have a ride back home in the middle of the night as this was like 8:30pm. Multiple patients who had been there for many hours before myself sadly left. My blood work was updated in MyChart at like 4:30 and I still had not heard anything on a plan by 8:30 when I asked them if I could leave. I do understand it was busy and I’m sure a lot more is going on than what I realized. However just choose to treat people with respect. Even when I asked to leave the nurse just said what’s your last name… and yes I can leave. That was it not let me check on your status or nothing else. I actually left and had to come back. I had been waiting so long I forgot I still had an IV in my arm that needed to be removed! She took it right out no questions asked in the entrance next to the metal detector. Although I thought that was odd I was actually thankful I didn’t have to wait any longer."
"I went to go ask for some ice water for the patient a family member is having to track down someone for help! Open the door and to the left is a care taker laying her head down on some towels. Not sure why she’s so tired because she’s only been in this patient room for vitals and only twice. First off if I could give the staff here a zero for compassion that would still be to good for them. When they leave a trauma 1 patient for two days going on three with no help to the rest room. When she’s a fall risk and she keeps telling them that she’s going to pass out she feels like she’s going to pass out and lets the patient urinate in the bed and on the floor they never assisted her to the portable toilet. The compassion for a trauma 1 patient is just so disgusting and disheartening. For another human being to beg you not to leave them alone because there not being heard there being left to scream and beg for someone to help them while the staff sat in there stations having a buffet line it was a party here.( I walked by and witnessed this) While a patient was in severe pain and nothing the patient was screaming is going to matter to the staff. They left her laying her with the call light flashing and her crying for help and not one person came in her room. They have ran into her foot and , knee jammed a board into her hip that’s fractured and has screws. She laid here for 2 nights in pain asking to call the doctor. Not 1 person came In to assist her using the restroom. She urinated twice on the floor no one came to help us. I took care of it. This is just excruciating to watch she’s a human being. And I personally wouldn’t bring my worst enemy here on there worst day. Please Take your loved ones somewhere else I can’t imagine if I wasn’t here how much worse the treatment would’ve been for her. Absolutely horrible. Please take your loved ones to a different facility not here! I can’t imagine a senior citizen being here at this place all alone . With no one to have a voice for them. Please take your family somewhere else anywhere but here. Monday can’t come soon enough we were so disappointed to know that we had to spend another 3 days here before she could be transferred to a different facility."
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