Affordable Suites of America Rogers/Bentonville

"This place needs a makeover desperately. It smells like old sweat and sweat socks. The workers are excellent but the rooms are gross. I know it's expensive to renovate but please renovate. Ask the billionaires of Walmart to help you!!!"

"Really like this hotels location. The area has great food choices and shopping jus around the corner. I stay here pretty often. Note the name of the hotel has changed from MainStay Suites and now is listed as Affordable Suites. Along w/ the name change, I hope to see the hotel make much more needed change. For example, I don't particularly care for the linen in the dining area when walking in the front doors. Seems something this minor could be corrected immediately. This hotel definitely needs some updating and renovations to their rooms, hallways, and elevators."

"So disappointed in this property. Front desk employees are all very friendly and nice. The lobby is small with older antique looking furniture and decor. The breakfast area has a couch and loveseat, t.v., coffee stand, a coffee machine, high top table and chairs. Free breakfast with a few fruits, yogurt, toast, biscuits, bagels, scrambled eggs, bacon and juices. Hallway carpets and room carpets are old and smelly. The decor seem to date back to the 70's. Floors have spots where you sink in. Couch is so old and caved in the center. Curtains are stained and blinds are torn. Clothes rack in hallway between front door and bathroom door with a 3-4 tier white bin underneath. Separate bedroom, curtains dirty, beds very squishy. Pillows too soft. Bathroom tub, I didn't attempt to use. (That should give you an idea). Towels are thin and yellowish. Kitchen area and full size fridge okay. Giving 2 star per employees orherwise a 1 star."

"Front desk staff was very nice the location is excellent as it's near everything the only thing I didn't like is just the layout of the rooms that's pretty much it it's a little awkward you come through your door and then the bedroom is on the left or right but other than that they are and clean. I had a minor problem with the air-conditioning and then later realized it was user error. It's location is the best feature."

"The a.c. did not work, so the room was extremely uncomfortable. Gabriela was not accommodating at all when I asked for another room. She came to the room and told me the thermostat said it was 55° in the room. I asked if it felt like 55 to her, and her response was, "we don't go by body temperature. We go by what it reads. " Clearly, it wasn't 55° in there. She was aggressive and told me she didn't know what I wanted her to do. She called her mgr in front of me and, with a very dismissive attitude, told her, "This lady just checked in and is saying the room is hot, but it says 55°. I don't know what she wants me to do. She's "only" been here an hour." She left to find another room, and 10 minutes later told me to meet her to see a different one. When she got off the elevator near the room I was waiting at she was waving her hands and said something about the room was empty but wasn't marked as being cleaned even though it was cleaned so I couldn't go in. She turned back to the elevator, hands still waving and said, "I don't know what you want me to do. I have people downstairs trying to check in. I don't have time for this." I was appalled by her behavior and just kindly informed her that I would speak with my employer about our encounter and I went back to the hot room. Her attitude was awful throughout our entire interaction. I was left in an uncomfortable room, and she did not care at all. Customer service was below a 0."