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Fairfield Inn & Suites by Marriott Kansas City Shawnee
16550 Midland Drive, Shawnee, Kansas, United States
About the Fairfield Inn & Suites by Marriott Kansas City Shawnee
Fairfield Inn & Suites by Marriott Kansas City Shawnee is a stylish and modern lodging option located at 16550 Midland Drive in Shawnee, Kansas. This hotel offers comfortable and spacious rooms, along with a range of amenities including a fitness center, indoor pool, complimentary breakfast, and free Wi-Fi. Perfect for both business and leisure travelers, Fairfield Inn & Suites provides a convenient location near popular attractions and dining options in the Kansas City area. Experience exceptional service and a relaxing stay at this welcoming hotel.
Photos of Fairfield Inn & Suites by Marriott Kansas City Shawnee
16550 Midland Dr, Shawnee, KS 66217, United States
Reviews of Fairfield Inn & Suites by Marriott Kansas City Shawnee
"First thing we noticed was the pool was out of order. Then we looked up and the ceiling had sever water stains. When we got to the room the tv was broken. We do get a new room which was ok. In the morning the cook didn’t show up so it was only grab and go breakfast not even juice. Talking to another guest the had to switch rooms as well as the had a room with a broken tv as well. When I went to shower the conditioner and body wash were both empty. The general condition of the building was that of a cheaply flipped hotel."
"Water pressure in shower too weak. Empty bottle of body wash and lotion. Little bit of shampoo. Room service did not bother to clean the sink. Breakfast food is well below expectations. The computer and priner are not working. There is too much dirt on the carpet, not sure when was it last time cleaned."
"Rooms were very clean with all the standard amenities. The parking lot is tricky to navigate with a charter bus. Location is right off I-435 and two exits from the KC Ice Center. Very convenient."
"The customer service is definitely good and the staff is friendly. The rooms are comfortable. Just one detail, I would recommend cleaning the floor mat. It looked dirty, although it didn't affect much, but I would recommend attention."
"Disappointing stay. I don't recall the last time I've knocked any hotel down any stars before, but I have to at this location. I took notes at the time to include in my review. This location appears to be a new location (maybe two years old?). The entry, lobby, and dining area looks clean. I can confirm with other comments that the elevator feels sketchy with the noises and jerky movements. This didn't bother me, can definitely give some guests anxiety. Check in was painful. We checked in late at night, perhaps midnight. The gentleman at the desk was barely cooperative. Twice he assigned us rooms that were either occupied or recently checked out with no housekeeping. Towels were hung on furniture or on floor, beds were unmade. Both were on top floor. I asked the front desk to check the third room (on third floor) before I lugged all my stuff with me again to a dirty room. This room ended up ok. The room was OK. I see where there were issues in building the hotel. For instance, the shower curtain was not low enough and barely reached the top of the tub. The shower walls didn't appear clean, or at least had some sort of stains. The hallway housekeeping door was left open with no housekeeping around. Breakfast was a no show - one reason for staying at Fairfield Inn. The kitchen attendant mentioned either they were not resupplied the previous Friday or will not be resupplied until the next Friday (I stayed on a Monday). There was no butter, cream cheese, meat (bacon), cups for coffee without fitting lids and probably more. If I were a manager, I would have made a run to the local Costco to stock up. I had toast; the kitchen attendant generously brought out a giant tub of butter I could use. As I checked out at the front desk, I did mention the trouble getting a clean room (not complaining about the breakfast). The person at the front desk did give me a decent discount for the one night. I appreciate that, but bad experience definitely disrupts a trip. Reading other comments here does suggest there are issues with housekeeping at this location."
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