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The Lamp Stand
1955 East Phelps Street, Springfield, Missouri, United States
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About the The Lamp Stand
The Lamp Stand, located at 1955 East Phelps Street in Springfield, Missouri, is a one-stop-shop for all your clothing, home goods, and jewelry needs. Known for their beloved Sophia's Fragrance Lamps and Oils, The Lamp Stand offers a wide range of scents that are mixed in-house with unique formulas to cater to everyone's preferences. Customers rave about the excellent service and pleasant staff, making it a favorite shopping destination. In addition to fragrance products, The Lamp Stand carries popular brands like Simply Southern and offers fast shipping and top-notch customer service. From stylish accessories to winter wear, The Lamp Stand has everything you need to stay fashionable and cozy during the colder months. With a focus on high-quality products at affordable prices, The Lamp Stand is your go-to store for all things home fragrance, candles, and home decor. Visit The Lamp Stand today and experience the best in retail therapy.
Photos of The Lamp Stand
1955 E Phelps St, Springfield, MO 65802, United States
Opening hours of The Lamp Stand
Monday:
Day off
Tuesday:
10:00 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 15:00
Sunday:
Day off
Reviews of The Lamp Stand
"website stated buy 4 get one free, and free shipping orders over $30.00. neither of which could i get applied. i did get the 10% coupon code texted to me but i cancelled my order"
"Giving two stars only because the Swan Creek melts were good. The McCalls were obviously very old, they were dry and crumbling and had no scent whatsoever. Had issues being unsubscribed from their mailing list. Hopefully that has been resolved. They also use Fedex with no signature confirmation and my package was dumped on the porch of our office on a weekend."
"I ordered some soap and lotion from this store and was very excited because it seemed like a good deal. I shop online a LOT and have very rarely come across companies with such a poor customer service policy for issues that are their fault. I ordered two soaps and one lotion; instead, however, I received three soaps. Normally I might not have said anything to keep things easy but the lotion cost twice as much as the soap. When I called customer service, she made me text her a picture to prove the company sent me the wrong item. I was then asked to ensure I send the soap back and they would mail me my lotion. After four hours of no shipping or order confirmation from the company that they were sending me the correct product I called back. The same customer service rep said they wouldn't send me that until I printed the return label for the incorrect soap i needed to return. In other words, they don't trust you and do not take measures to make their own problem and mistake correct!! Gets worse. I shipped back the soap. They recieved it on a Wednesday. I called on Friday and they STILL had not shipped me my product. They waited until they got their product back to ship mine but forgot to ship it until I called to complain again! Worst customer experience from a company and I will not spend my money there again. I told the customer service rep what they did and she did not tell me I was wrong- just that she was following policy. This is not how you build trust with a customer base."
"Wonderful experience! Very quick delivery and fragile item was carefully packaged and arrived in excellent condition. I had been shopping for this ornament for months and they had the best price, plus the free shipping was an added bonus!"
"They advertise price match guarantee, but I was refunded less than I should have received. They are processing orders way slower than normal which wouldn't be a problem if they hadn't claimed to be operating "business as usual"."
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