Courtyard by Marriott Kansas City at Briarcliff
4000 North Mulberry Drive, Kansas City, Missouri, United States
About the Courtyard by Marriott Kansas City at Briarcliff
The Courtyard by Marriott Kansas City at Briarcliff is a modern and stylish lodging option located in Kansas City, Missouri. Situated at 4000 North Mulberry Drive, this hotel offers comfortable and spacious rooms, excellent amenities, and a convenient location for both business and leisure travelers. Guests can enjoy a fitness center, indoor pool, on-site restaurant, and easy access to nearby attractions and businesses. Whether you are visiting for work or pleasure, the Courtyard by Marriott Kansas City at Briarcliff provides a welcoming and relaxing stay for all guests.
Photos of Courtyard by Marriott Kansas City at Briarcliff
4000 N Mulberry Dr, Kansas City, MO 64116, United States
Reviews of Courtyard by Marriott Kansas City at Briarcliff
"Had another quick staycation with the hubs. Photos are from our second hotel stay, our first room was a different layout basically the same experience. Location is great, right next to Briarcliff that has quite a few awesome restaurants and in the summer offers movies in the park. Also, next to two highways for easy coming and going and just a little over 10mins from downtown. Uncovered free parking on site. One of my biggest pet peeves when visiting different hotels is if we are not greeted or our presence is basically ignored when standing at the front desk. We stood at the front for 10-15 minutes, while one lady helped two gentleman check out and another just stood against the counter. When we walked up after they were done, she basically said I just assumed you guys were with them and laughed. We get to the room it is nice for the price, clean and smells good. Single bed with couch, that was a fold out. Basic amenities mini fridge, microwave, coffee maker, and moveable tv. I will say I am taking off a whole star for the couch though, that thing is a shin killer that had me tearing up and cussing loud enough for the neighboring rooms to hear. As I write this I have a fist sized bruise, living it’s best life on my shin. Also, I know the neighboring rooms heard me because the walls are paper thin. The room to the left of us and on top of us seemed as if they were having a party and you could hear every sound and word of someone waking down the hallways. Decent lobby that had a bar, tons of seating and a nice big fire going with a on site gym. If traveling on a budget or need a crash pad after a night out, great hotel. If you are wanting a more relaxing experience, I recommend looking elsewhere."
"I stayed at the property for two nights last weekend checked out on Sunday. The property itself is nice. It's the staff that's absolutely horrible. I checked out on Sunday and realized today which is Thursday that they were still holding money for my incidentals. Pretty normal for a hotel to charge a depositor to hold an amount on your card for incidentals. But it usually is refunded after you check out or within 24 or 48 hours. However now it's been almost 5 days since I checked out and they're still holding that money So I called the hotel. The front desk person was very rude to me and told me if I was going to get it back I would have gotten it back already. I asked her what they had charged me for she couldn't come up with any reason that they charged me just that if it was going to go back it would have. I asked speak to a manager was told no managers were there and when I asked again about managers she said she doesn't keep track of the managers schedules and it's not my problem and she hung up on me. So they've charged me incorrectly refused to tell me what they've charged me for and they refused to let me speak with anybody and management. I'm going to dispute the charge on my card so I know I will get that money back but I just could not believe how absolutely rude and hateful the front desk was and the fact that claiming there's not any management ever there. Will definitely not stay there again."
"Awesome stay as usual. We had great dinner and Robert was so nice and friendly. He took our orders and just was an overall nice Guy. Very friendly staff as well. Room was nice. Probably the only downfall was kids jumping around in the hot tub. Would be nice if they weren't allowed so the Adults could enjoy it."
"Booked this hotel outside the city hoping it would be quiet. Specifically requested a room away from elevators, laundry, and any source of loud noise or vibration. They put me directly atop an event space, which held a wedding reception while I was there. For more than three hours the entire second floor was booming with the music, and shaking from the bass. That made everyone on the floor turn their TV up as loud as it would go so they could hear it, or to drown out the noise. The entire floor was chaos. After 10:30 I called down to see when it was ending, and I was told that the management of the event space and the management of the hotel were separate, and there was nothing the hotel could do about the noise from the event space. It finally stopped after 11. Don't book this place if you actually want any peace or rest. The staff didn't care at all (there didn't seem to be much they could do anyway) but they didn't even pretend to care. Just don't stay here for rest or relaxation, you never know what might be going on in that event space. It was a terrible experience and the exact opposite of what I was hoping for."
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