Baywash Auto Wash 426 West Bethalto Drive, Bethalto, IL 62010

"I went to the self service wash here today and used my card to pay. Which was a mistake because it's 2.50 to start the wash and I went around the car once for wash, rinse, wax, and rinse. My card was charged 15.00 for what should have been 5.00 if I had paid cash. Worst experience. I definitely won't be back to this car wash. They better refund me 10.00 too."

"Wish no stars was an option... Don't waste your time or money at this place! The wash was mediocre at best and when called with a concern that the underbody wash was not working(which it was not!) Got told that it was functioning just fine. Would have been happy if simply offered a re-wash instead of sarcasm saying that "there's not salt on the roads anyway right now". Spend your money at ANY of the other local washes instead of this place!"

"I paid for the premium and the machine didn’t give me a receipt. It didn’t dispense any soap or wax or anything, it just scrubbed with water. They came to fix it after waiting 15 minutes. I told them multiple times I had paid for the premium but that’s not what they gave me. By the time I could get out of the car wash to tell them, they already left. Ultimately, it took 40 minutes of my time, a car that’s still dirty, and $14 down the drain!"

"Went to run my car through the soft touch . The carwash had a malfunction. Called the number available and a guy was there to make it right within 15 minutes. Thanks to him and the owner for dealing with the issue in a timely manner . Wont use another carwash again."

"I had an issue with the seat shampoo machine. I called the number available and the owner apologized for the issue and offered to send me a coupon for a free car wash which was more than the three dollars I had lost in the machine. I appreciate the owner making things right."