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CVS
801 State Highway K, O'Fallon, Missouri, United States
About the CVS
CVS is a one-stop shop located at 801 State Highway K in O'Fallon, Missouri, United States. This versatile institution offers a wide range of products and services including clothing, convenience items, pharmaceuticals, groceries, health and wellness products, as well as a selection of liquor. Whether you're looking to stock up on everyday essentials or pick up a prescription, CVS has you covered. With its convenient location and diverse offerings, CVS is a go-to destination for all your shopping needs.
Photos of CVS
801 State Hwy K, O'Fallon, MO 63366, United States
Opening hours of CVS
Monday:
08:00 - 21:00
Tuesday:
08:00 - 21:00
Wednesday:
08:00 - 21:00
Thursday:
08:00 - 21:00
Friday:
08:00 - 22:00
Saturday:
08:00 - 22:00
Sunday:
09:00 - 19:00
Reviews of CVS
"Danielle you are awesome. I hope this review and feedback does not go un noticed. I give credit where it’s due, and I forgot how nice it was to have great customer service. I could tell the pharmacy is busy, there is a sign that says they are short staffed, so I’m prepared for maybe long times, or just someone who might be over worked. But that was not the case! I was greeted super fast, and just overall 10/10. It was a very pleasant interaction. Danielle got our meds super quick, super friendly, even helped to save me money! My wallet and myself are happy about that. She was like a super hero. She even gave my kiddos some cute little pop it’s and kept them content while she gathered the meds. This lady I wish worked everywhere because it make errands a little easier and little more pleasant. Thanks again Danielle!!!!!"
"With a company wide short staffing issue, they are still very timely in my opinion. They always answer any questions I may have, and are always kind to me. People are very quick to post about bad experiences, but never good ones (which is sad). I have never had any issues at the pharmacy that most individuals are upset about."
"It took 23 minutes to pick up 1 prescription, I spent 10 minutes in the drive thru, then I went in, and it took another 13 minutes to get it. Poor service, bad attitudes! That's why I switched to Walgreens, and it took them 3 minutes!"
"The most awful experience. Use any other pharmacy if possible. The customer service is non existent. I switched to Walgreens. Walgreens had my script filled within 40 minutes. They were on hold with CVS, for 30 of those minutes. CVS hung up on them at some point during that hold as well."
"I am so sick of this pharmacy. They are the closest pharmacy to my home but constantly have an excuse for why my prescription isn’t ready. The vault is broken, the locksmith didn’t show up, my manufacturer’s coupon that works everywhere else doesn’t work, the pharmacist is on lunch, there’s no more refills (why did you text me and tell me it was ready then?), etc. not to mention some of these women are downright hateful. My dog takes seizure medication and it is administered 3x a day. If he misses a dose it actually INCREASES the likelihood of him having a seizure that could result in death. The past two times I requested a refill well in advance and when I went to pick it up they told me there was no more refills. Why did you not call me?! He then had to go without over the weekend before I could get ahold of my vet to send over the script again! My husband literally commented to the pharmacy tech, “I hope my dog doesn’t die”. This is absurd. Then today they refused to accept my visa gift card but thankfully the pharmacist seems to have sense and requested help to accept it as a form of payment. I also did speak to a pharmacy tech yesterday who WAS helpful and friendly which was the first good experience I’ve ever had at this particular location. I think the pharmacist and the lady I spoke to yesterday may be the only competent people on staff and perhaps the person who answered the phone yesterday was a new hire because in general, the staff at this location are downright mean. Not rude. MEAN. Uncaring, unbothered, and completely monotone. I am not sure why so many people on staff here seem to be so completely miserable but a serious overhaul is needed. I really hope that my last couple experiences are reflective of a change of staff and attitude bc the lack of care from some of these techs is absolutely wrong. There are people getting prescriptions for end of life care and other major health crises. The lack of concern the staff shows is completely unacceptable. I am baffled why people who are so uncaring would place themselves in the healthcare field but ladies… please, for all our sakes, go into collections or something! I am fed up with this place. If you value your time or your health, go somewhere else to get your medications. This place needs a serious overhaul."
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