Price Cutter,

2021 West Republic Road, Springfield, MO 65807

"Their bakery sold us a fruit pizza thing that was moldy. The manager told us to bring it back. They took it from us and refused to give us our money back. Don't recommend this store at all. Why would they tell us to bring it back and take it and refuse to give our $12 and some change back. Seems to be a little money to loose customers from ever coming back."

"Big problem.in the deli for the past 3 years. Go in there once a week, it takes 30 mintes to get lunch meat sliced. The deli guy ignores you and makes you stand there forever. A year ago they had a guy back there who's pants were never pulled up so you had to stare at a hairy butt crack while he got your meat. Yesterday I had new older guy I hadn't see before come back to the deli to help me after I recorded the other guy on duty there ignoring me standing there for over 10 minutes. The same guy ignored other customers waiting and just let the other newer guy sweat it out and try to help everyone on his own..I think employee owned means Price Cutter doesn't care about its customers..I've complained before and had cashiers call back to management only to have them say "what do you want me to do" the cashier is like "well a customer was complaining so I thought I should let you know" . Over priced, ran poorly, and terrible customer service....that's Price Cutter on Republic rd.and Kansas."

"They wouldn’t let me exchange my coins for cash because of “security reasons”. All I had was some spare change on me of a few dollars that I wanted to be exchanged for bills but they wouldn’t let me do that at customer service. I used to work Customer Service at Price Cutter on South National and I know for a fact that they are lying. I did whatever the customer told me to do and I did it, even if it was something as weird as exchanging coins for cash. Why is it that I’m apparently the only Customer Service Associate out of all of them at every Price Cutter that does this? I shouldn’t have to worry about something like this but here I am. Where I’m from the only way to exchange cash was through Customer Service so it makes no sense that almost every Price Cutter I go to just doesn’t like it for some reason. I’m not stealing in any way, shape, or form, I just want to exchange my coins for dollar bills."

"Why is it ever time I come to this store for fried chicken in their deli...they don't have any? It's Friday, 5pm...people getting off work are stopping for take out, and this place NEVER has any. This will be my last stop. Other places actually have product to sell at appropriate hours"

"The store was very clean and laid out nicely. The produce looked fresh and clean. They had a nice variety of products. The hot food at the cafe inside look good, not like it had been sitting for hours. The deli looked clean and well kept. The staff was very helpful and friendly. They all wore masks. It just seemed to me that their prices are a little higher than some of the other places I shop for groceries. Other than that it was a nice experience."