Spa Chateau,

415 North State Highway 265, Branson, MO 65616

"I had a hot stone massage by Michelle, and it was excellent! She did an amazing job resolving my neck ache from too much computer use, and the whole massage may have been the best of my life. Service was prompt and friendly. The amenities of the dressing/sauna/bathroom and ladies lounge were very nice. Overall I couldn't have been happier."

"I am very sad to share with you, my best friend, and I have been going to Château on the Lake for over 10 years. We have stayed at the hotel, ate at the restaurant, and they had mini spa services. Our last trip will be our last trip at either location. The way everything was handled when my phone was stolen in a locked locker, it’s hard to put into words. I had to make this post on social media. Many of you have been asking, where have I been on social media, accepting call and responding to text. Well, it is a long story yet I will sum it up. My phone and wallet were stolen from a locked locker at Chateau On The Lake Resort Hotel Spa in Branson; while, my bestie and I were in services. I was locked out of my iCloud, data locked, for 2 weeks. I had lost contacts, photos, apps and you name it. Then, had to change to a new phone twice because of data space. The reason I have not responded sooner on a Google review husband I am still trying to catch up my work from the loss of time when my phone was stolen from a locked locker. At the end of the day, the person who stole my phone, returned it, and then the hotel wanted to charge me to have it mailed back to me when one of their employees stole it from the beginning. Does that make sense to anybody? Along with all of this, the spa was not the same. From the fact that the hot tub was not working, the snack bowl was empty, there is no ice for the hot and dry sauna, and more. Clearly the care factor has been lost. I do not recommend. And nobody tried to even make it right and everybody handed it off to the next person. The lack of accountability was alarming to watch."

"Sauna and steam room not on when we got there at noon. They came and turned them on but they were so cold to start out with they didn’t warm up before it was time for our service at 1:30. The co-Ed area is a small whirlpool tub. Relaxation rooms were bright and furniture was not comfortable. Massages were okay nothing special. Lights weren’t dimmed during massage. No aromatherapy oil was offered and the music playing was more like elevator music rather than relaxing spa music. Definitely not worth the price."

"Treatments were spectacular. Vitamin C facial and 80 minute custom massage. Providers were excellent. The spa space was lovely. Steam room, sauna, locker room, relaxation room were lovely. The pool and hot tub area were not as clean nor well maintained as they could have been. Seemed to be a forgotten area."

"$414 for two people. As April states below I think this is a common issue. This was our second visit and both times, poor/mismanaged timing on their end, and didn’t even receive the full upgrade. Paid $180 per person for a peace package to include tub soak, 50m massage, and 20m face massage. My girl showed up 5m late, left us 10m past our tub soak. And massaged my face for 3mins IF that and stopped 2m early. Not to mention, She massaged with one hand the entire time. Circling around one 5in area for multiple minutes even. I asked for my neck and she didn’t touch it. If you go I would strongly suggest to find out which therapist is the best but 2 times I left very overcharged,disappointed, frustrated and Not valued. 0 stars for me! There CBD upgrade is low grade too. I wouldn’t recommend paying the $35 up charge. Don’t go. Just enjoy the view and like others say, just pay for a mani and use the facility bc that’s all it’s worth."