Ben Roberts Agency, LLC American Family Insurance

"We’re so happy with our insurance company. Chasity Braden goes above and beyond all the time and we appreciate her so much!"

"Ben and his team have always provided excellent service! He has helped me lower my insurance cost over the years by re-evaluating my coverage and new insurance programs that fit my needs. We had a weather issue with our home and 3 deer incidents with our vehicles. Everything was processed in a fast and efficient way. I know that Ben will make sure we are taken care of when we have an issue. When there was a possible tornado in my area, Ben called to make sure we were ok and to check for any damage. That is someone who cares about his customers."

"Mr Roberts always takes a very professional and timely approach to his business. The product speaks for itself and American Family is great quality and value insurance. Ben always puts his clients first and makes every effort to personalize and attend to the needs of the people he does business with. My family has been with American Family for over 35 years and specifically with the Roberts Agency since he has been in business."

"What a wonderful Agent and super Staff. We switched from another carrier over 10 years ago & only wished we would have done so sooner. Ben saved us over $1000 annually from our previous carrier for our cars & home & with better coverage!! His staff is so polite & always willing to help us when we call. All his staff is knowledgeable and You always talk with a live person & not some remote (overseas) representative or a recording (unless it's the weekend) & that is a 5 STAR benefit for us. I also have referred my 3 kids, my brother, my father in law & others to his agency. All of whom have elected to change their coverage with Ben. He's kind & willing to help in any way he can. If he's out of the office, he'll call back, even on Sundays. Can't say enough praise for Ben & his staff!!"

"Ben truly provides the customer service experience that most, if not all, people would look for in their insurance agent. He always answers questions and gives honest feedback on coverages and plans without trying to up sale or give you extras you aren't in need of. His office is very professional and welcoming when you enter. Great place to do business at."