Styles of Essence Salon

"The night before my appointment, I realized a $75 service was added to my appointment so I reached out to Cherhea asking why as I did not book the service. She responded with “Good evening yes it wasn't added to your service” word for word. In fact, I copied and pasted that message from our text thread. The service added, was not a The service added, was not a necessary service, it was a “shampoo and style”. I would’ve been happy to leave without my hair being styled as it literally was a 10 minute straightener curl Which salons just out of courtesy and certainly wasn’t worth $75 so I would not have booked it. Upon arriving at the salon, I was informed that the Stylist was running late, 25 minutes later I was called back. The services that I booked were an all over color and scalp treatment… those services went fine, although my scalp was on fire during the entire Hair color process, which is not normal. The third service that I booked was eyelash clusters, I left the shop with glue ALL over both of my eyelids that I have video proof of and a random lash cluster sitting on my eyelid, which she pointed out during service but did not remove. Towards the end of my appointment whenever I was supposed to be getting my $75 straightener curl style I was told to go sit in the waiting room so that she could get started on her next two clients. This was the end of my appointment, and I should have just been taken care of and finished but instead I was sat in the waiting room with the wet head so that she could take care of clients that she overlapped with my appointment. My appointment was set from 1 PM to 3 PM and Because of the Overlapping of clients I was not able to leave the salon until 4:11. I reached out to Cherhea To see if we could fix the issue of her overcharging me $90 for my appointment and she refused stating I was aware of services. Although if I never went to manage my appointment before hand, I would’ve been completely unaware that she added a $75 service that was completely unnecessary because she did not reach out to me to let me know that. Again, I messaged her the night before to get this taken care of before stepping into her salon, because I was unwilling to pay for the extra service that she added for absolutely no reason, and without consent, or letting me know. So here we are.. That was my experience, and it’s totality, and I will be disputing this issue with my bank."

"Cherhea did an amazing job smoothing out my curly hair! It is so silky smooth! She took the time to explain the process as she worked. She was kind and attentive. I will be back! Thank you Cherhea!"

"This woman gave me chemical burns that required me to go to the ER. Then she proceeded to charge me full price for her error with zero remorse. Highly do not recommend. In the process of taking legal action against this salon. This woman only cares about money and should have her license rebuked!"

"I have been meaning to write this review for some time. Cherhea makes sure my hair is healthy and styles it like no other. She offers a variety of conditioning treatments, including Steam Conditioning, which is needed for my natural hair. She gets my hair even straighter and shinier than when my hair was relaxed. Her kind nature and professionalism means you will not be in the shop all day. She has great advice on what she thinks will look good and I get compliments whenever I am out. I recommend that you make an appointment because everyone should be made to feel beautiful."

"Cherhea did an amazing job on my hair. She was gentle, yet incredibly efficient. She is such a personable individual that I enjoyed getting to know during my visit to her Salon. By the way, her salon is so cute and trendy. I love the decor, and most importantly, it is impeccably clean. One can truly tell how much Cherhea loves what she does, and how much she cares, not only for the style, but also for the health of her clients' hair. I will say the amino acid protein treatment is a bit pricey, but I appreciate the awesome service I received while getting the treatment done."