Walgreens 7501 Olive Boulevard, University City, MO 63130

"It’s more than intimidating when you are standing in queue and the guy on the register is having lengthy conversations with his friends and then when it comes to your turn he allows three friends of the same minority group bypass you and skip the queue. No asking. No apology. Had I not felt intimidated I would have said something. Check the CCTV from about 15:50- 15:55. Guy should be fired."

"I've never had issues with the Pharmacy, though our prescriptions are fairly simple. Staff is friendly though tired. There is often a line at the register due to ether someone return issues, or someone having card/coupon issues."

"Least competent pharmacy I’ve ever seen. They would not give my friend their COVID vaccine because they did not have record of them getting a prior COVID vaccine. This outraged us and other customers who made complaints on our behalf. They were out of post exposure prophylaxis two weeks in a row (9/28 & 10/12) when they will only fill 14 days at a time - that is medication you CANNOT miss with the frequency they are out of stock without risking infection. When I requested the refill of the prescription at 7:00am this morning the app said it would be ready for pickup at 11:00am. They didn’t have it at 6:30pm and when I called said it wouldn’t be ready until at least the next day, possibly Monday (it’s Thursday today). They told me the same thing two weeks ago when I first needed the medication. How can a pharmacy be out of emergent HIV prevention with this frequency? Negligence. They have called me to tell me prescriptions are ready for pick up and when I arrive hours later will tell me the physician has not approved the refill. I’ve had to make 3 different trips to get a refill I asked for at the first visit only for it to not be filled for days. They often don’t ask for questions about medications that are picked up. I’m fed up and will be switching pharmacies. I’d rather drive out of my way to another pharmacy than deal with the lack of competency, concern, and attention to detail. U city residents deserve so much better."

"I've only had bad experiences with this pharmacy-- they'll say it'll take 15 minutes to fill a prescription and then 90 minutes later it's still not done. Countless times I've come here at 2 PM well after their lunch break is supposed to be over, yet no one is at either window. I've also had a number of issues with Walgreens filing my insurance wrong. I finally decided to switch over to a local pharmacy and have never looked back. Now I see why people promote local over Walgreens."

"OMG!!! This is the worst unprofessional pharmacy I have ever had to deal with. Everyone should be terminated from Regina the manager to the pharmacy staff. They leave you on hold and hang up. They deny receiving prescriptions. They fail to call into verify insurance and tell you don't have insurance. Speaking with Regina was a epic disappointment. She stated they are short staffed and made every excuse in the world for them. There is no excuse for mistreating customers. There is nothing done to them to make them change. No right ups, no counseling just nothing. I've even called to corporate offices they need to close and fire everybody!!!"