Shoe Carnival

"Although this is a smaller version of Shoe Carnival than the one in Springfield, it had a wide selection and friendly, helpful employees. Every time I've been there, I am "wowed" by employees going above and beyond to help."

"Very helpful staff. Good selection. Not a huge store, but I was able to find what I needed in store and I wear wide width shoes. But they'll order your size and ship them to you so..."

"Very friendly and helpful staff and great prices on name brand shoes."

"I have never had a positive experience at this store. I've been a handful of times with no improvement. The employees are not helpful. I have had an employee walk away mid conversation a couple of different times.The last time I was in, I was looking for some shoes to help with the last few weeks of pregnancy. An employee showed me some crocks, which is not my style at all. I politely said I didn't not like the feel of crocks, she walked away. Apparently because i didnt like the crocks she showed me. Its a texture thing for me i suppose. She didn't even try to show me another pair. There have been several occasions like this. I was looking for some dress shoes for clinicals in college, and I have bigger feet. I was struggling finding my size. The employee asked me if I'd try the men's section. For dress shoes!!! It embarrassed me. This store hardly ever has my size but wants me to order and have them shipped. I'd give no stars after the last visit looking for shoes to finish off the pregnancy. I have not seen a happy positive attitude out of any employee at shoe carnival in branson."

"Shop at this location frequently an never had any issues til today. The girls who worked the register were rude an acted like they didn't hear my request. I asked to do a return on a pair of shoes an instead was given an even exchange. The shoes I purchased previously (never worn/new in box) were on sale today. So I wanted to return them so I could get them at the sale price. The cashier an the manager both got rude with me an basically didn't want to honor their store policy. After telling them again that I wanted a refund not an exchange they honored my request an gave me back the difference I was owed. Lesson learned: If you're not happy with your job then dont bother coming to work. I will be going to this store during day time hours in the future. Night shift crew is horrible an disrespectful."