CVS

"Choose another pharmacy if you are looking for timeliness or customer service. The people that answer the phone are rude, it took 4 calls and almost an hour to reach someone and even though the script was faxed the day before, they said it didn’t get there until the next day. I called and verified the day before that the ER faxed it and got confirmation."

"They don’t care They won’t group meds together and try and make you come in at least once a week They want to deliver but I live out in the country and they won’t go that far I prefer to spend money locally rather than mail order. But mail order is what my insurance wants and I am about ready to go mail order. Very sad"

"This pharmacist has caused a major health crisis for my wife by refusing to fill life altering medication when there was no legal or medical reasons for him to deny her of her medication. A Uniform Complaint Report has been filed with the State of Missouri Board of Pharmacy. I don’t find it funny when a pharmacist thinks he can override what a doctor writes…not just a doctor by my wife’s Cardiovascular Specialist. Jonathan is the pharmacist we have been dealing with for 48 hours. Choose another pharmacy!"

"Absolutely horrible pharmacy. EVERYTIME I have my scripts sent there they can never find them. They just magically lose them everytime. Then want to argue with me about it. I’ve had to get my doctor on the phone to tell them “yes I did send it, check your fax or automated scripts”. It blows my mind that they can be THAT bad at their jobs. I will NEVER EVER use CVS again. I tried giving them chance after chance and it just gets worse. I would give them a negative star if I could but sadly that’s not an option."

"Dorothy, I believe she is a pharmacy technician, went above and beyond with her customer service tonight. She helped me figure out some insurance issues I was having for my son's prescriptions. I was in and out with my prescriptions in 10 minutes! Very friendly, very quick, and will very much be where I go for my pharmaceutical needs from hereon out."