Firehouse Subs 3949 Lindell Boulevard, St. Louis, MO 63108

"Dear lord, avoid at all costs. Terribly understaffed and took 30 + minutes to get one sandwich. Awful. Do not go"

"Terrible understaffed and slow. Waited 30 minute for a sandwich? What a waste of time! Then the manager wouldn’t response to me. Horrible will never go back!"

"This is the worst Firehouse Subs I have been to. It is dirty, the staff are loud, the drink machine is out of many flavors and the dinning room is a mess."

"I went in on my lunch break and ordered ONE (1) sub which took 30 minutes, basically my entire lunch break. I asked for no Mayo and no mustard on ONE (1) sub that took 30 minutes in which I still got Mayo on it. Not a huge deal, but what really set the bar low at this terrible and a joke of an establishment is that a young man working there threw his apron on the floor outside the bathrooms and proceeded to use the restroom then put his apron back on and continued cooking. Don’t believe me? Management check your cameras around 5:30 on 8/21/23. I’ve managed restaurants before and if I would have saw this that person would be out the door. Not to mention the kid saw me do it then gave me a death stare the rest of my time in the place. There were 3 other people waiting for upwards of 30 minutes as well, we were all joking about it. I feel bad for tipping and I will never come back."

"We were very pleased with our experience at this Firehouse Subs. The staff greeted us when we entered and took our order. It was a bit slow even though there was only one other customer but we were in no hurry. The restrooms were very clean along with the tables. We would visit again but we were just visiting St. Louis."