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Firehouse Subs Hampton Village
38 Hampton Village Plaza, St. Louis, Missouri, United States
About the Firehouse Subs Hampton Village
Firehouse Subs Hampton Village is a popular restaurant located in St. Louis, Missouri. Situated at 38 Hampton Village Plaza, this eatery is known for its delicious and hearty subs that are made with high-quality ingredients. The menu offers a variety of hot and cold sub options, along with salads and sides. The welcoming atmosphere and friendly staff make it a great spot to grab a quick and satisfying meal. Whether you're in the mood for a classic meatball sub or a specialty sandwich, Firehouse Subs Hampton Village has something for everyone. Don't miss out on this fantastic dining experience in the heart of St. Louis.
Photos of Firehouse Subs Hampton Village
38 Hampton Village Plaza, St. Louis, MO 63109, United States
Opening hours of Firehouse Subs Hampton Village
Monday:
10:30 - 21:00
Tuesday:
10:30 - 21:00
Wednesday:
10:30 - 21:00
Thursday:
10:30 - 21:00
Friday:
10:30 - 21:00
Saturday:
10:30 - 21:00
Sunday:
10:30 - 21:00
Reviews of Firehouse Subs Hampton Village
"We ordered online 2/7/24 and when we went to pickup there was only one employee in the whole store and a bunch of people waiting. At some point they just walked off and never returned so everyone started leaving. Honestly not too mad at this point, it’s hard to get staffing and if I were the only one there I would probably leave to. We went somewhere else and figured we would just ask for help online and get a refund, no big deal. I have spoken numerous times to Firehouse customer support and while they have been apologetic they have been incredibly unhelpful. They said that there is nothing they can to but at some point the store will contact me and they can’t guarantee when that will be. I’m very disappointed in how this is being handled."
"Ordered online on February 23rd. I get there they don't have the meat I ordered but they had a substitute they didn't have the sauce that came on the sandwich or the the toppings. I refused the sandwich. I have been trying to get a refund for a sandwich I did not accept. I've never been called, contacted or anything. I have called the customer service number several times to no avail."
"This location is horrible. I ordered a veggie sandwich on the app for a pickup and this is what I got. This is not what the menu describes AT ALL. It's honestly laughable how they put huge chunks like this on it and it's missing several things that it's to come with such as caramelized onions. Don't come here if you're in a hurry either, you always have to wait at least 15 minutes for a pickup while they make it with you standing there. I thought the point of a pickup was so it's ready to grab when you arrive at the given time, but not at this location. UPDATE: I called and they remade the sandwich. More like what the menu describes this time, but does not change the disappointment from the first time. Does not change my statement about the wait time, as the past 3 times were the same."
"I am more than willing to spend $15 on a decent sandwich. I’ve never been to this location and the negative reviews are accurate. The workers were nice, but we waited 45 minutes and there was literally one slice of meat on each sandwich and they forgot every vegetable I asked for. For this price I could go to a sit down restaurant."
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