Wingstop 8057 Watson Road, Webster Groves, MO 63119

"TERRIBLE SERVICE!! Waited in store for 35 minutes for an 8 piece boneless and chicken sandwich with fries. All the chicken was raw. I watched them put the fries back in the fryer over and over and it certainly tasted like it. Called the store, and not only did it take 10 minutes to answer the phone, I was also placed on hold TWICE for an additional 20 minutes. I don’t ever expect wing stop fries to be good, but SELLING RAW CHICKEN?"

"Twice now, I've placed an online order well in advance (first time was day ahead, today was 8 hours ahead). First time, our order ticket was lost. Okay, fine. Things happen. Today, it's 30 minutes past the pick-up time, and the order is STILL not ready, and the workers don't give a darn. It's not worth the agitation. Two times in a row is too much. Buffalo Wild Wings will get our business next time."

"Lady at the counter was nice but my order was beyond saving. Got 2 random wing flavors instead of the ones I ordered along with a buffalo sandwich when I ordered a Cajun one. None of my sauce, napkins either. Had to go back inside to receive the 5 ranches that I ordered and was given 4 blue cheese, and 1 ranch along with a suspicious counter person asking me if I’m just trying to lie to get more ranch. The Food was colder than my heart more or less the atmosphere as well. Thanks for absolutely nothing my dog could’ve done a better job."

"Out of commercial wing options, this is the better. I've been to multiple Wingstops & they're all busy in the evenings with extended wait times. However, I goto this one for lunch. The store is generally steady at this time & you can typically pick up an online order within 10 minutes after the website says its ready. That being said, don't arrive early. On time-ish is your best bet. The sauces are always constant & flavorful. At other locations wings are overcooked most of the time, but the Webster one has always been just right. We order for work: both boneless and bone-in are crisp & juicy. Service is polite and usually frantic. Again, all the locations staff seem to be running non-stop, so I don't think they have a choice but to hustle. Be ready to remind them about drinks of its on your order, otherwise they are focused on the kitchen and typically they are forgotten. Side choices are lacking at the franchise, but have the typical fries and vegetables sticks. The fries are consistently limp (at all locations), but this is standard for fries made of whole potatoes. They do have seasoning options which are well coated. The ranch is great! They have a Coke Freestyle machine, which is usually drained of a few flavors, but this could be the time of day we come in. Overall, again, of the commercial wing restaurants, this is the best of them & the Webster location (at least for lunch orders) is the better of the chain. As long as you are patient, the food will be hot and flavorful."

"First and last time ordering from here. Ordered online, gave a time of 16-21 minutes. Fine. Sent H to pick it up. He ended up waiting 10 more minutes for the food. Brought home a stone cold mess. All were “sauced” wings. This picture is just of the ones that were dry as a bone, with some sauce thrown on the bottom to leak out all over the bag and everything else. Fries were soggy, greasy and cold. We are not complainers and my husband HATES to say anything because he’s so introverted. It was not a complicated order, 2 of the specials basket, 40 wings total, 4 flavors. Fries with one, corn with the other. Some veggie sticks (I’m not even talking about that part being wrong). 41 bucks total for carry out. To top it all off he said the staff was super unprofessional, messing around, talking about sports and not helping anyone. Was almost empty at 7:30pm on a Sunday night so honestly no excuse there. Next time we will wait to the BOGO special night at BWWs cause this is garbage."