Buffalo Wild Wings

"Took forever to get seated. Once we did, my friend and I waited for 30+ minutes at our table and not one server came to talk to us in that whole time. It was outrageous. I can't believe that happened. I've never been to a respectable establishment that would do something like this. The four boys that got sat right before us were immediately greeted with a server. So was the couple that was sat ten minutes after us. I'm appalled. I feel disrespected and discarded. Never returning again. You people lost some valuable business. Fenton for the win."

"0 stars if that was an option. 3 times our delivery order has come without half of what we paid for. The assistant manager on duty, Brittany, her first response was to state that they use door dash as a third party vendor and blame the driver, accusing him of stealing the food! Then, when I continued to ask what she could do to make it right for us her response was that we could come pick it up, call door dash and make a complaint, or refund us for the food we didn’t receive. The smart business move would be to do right by your customer. None of her options allowed me to get what I paid for! I paid for delivery- so I already paid for my food and the fees charged for them to pay door dash. How about you stop wasting your company’s money by neglecting to monitor your online orders and actually do the job you’re being paid to do! Needless to say, we won’t be back, we wouldn’t recommend Buffalo Wild Wings to anyone, and shame on you for refusing to accept responsibility for your inadequacies and instead blame someone else."

"January 1 at 7:30. The waitress snickered when we told her we had 8 in our party. She said we couldn’t sit together, instead two tables of 4. We sat and after 30 minutes no one had taken our order. Meanwhile, other tables were sat and ordered and one waitress sat and socialized with one of the tables. The place was not busy, only 5 tables total were occupied. We left after being ignored. Do not patronize this location. Terrible service."

"I ordered a pick up from this location. I have only been here one other time (a couple years ago), and I dined in- service and food were great. This location must be understaffed right now. I came in and sat down because I saw people trying to get seated. There were SO many employees that walked by these people wanting to be seated and they weren’t spoken to, greeted, or even glanced at. Eventually the family was seated. I go to the counter and tell them I placed an order online & asked when it would be done because online it said it would be 40 minutes.. But when I saw the parking lot, I didn’t think the 5 cars would make it a 40 minute wait for 20 wings & a kids meal. The nice young man at the front who I believe is James, told me it would probably be 10 minutes. It was the whole 40 minutes, but I am sure they are just understaffed & also had a shift change so poor James had been by himself to seat the door as well as deal with pick up orders. James was kind the entire time & I just felt bad his coworker was 30+ min late to leave him by himself. They definitely need someone to be the primary Host, as a couple waited 10+ minutes at the Host stand before leaving because they were never even greeted. When my food was ready 40 minutes later, I checked it to make sure everything was there. The wings looked amazing. But when I asked about the kid’s side of mandarin oranges, I was given a measly 1.5oz container, which was eaten in one bite. At a different BWW location, I was given probably a 16oz cup that was filled atleast halfway with mandarin oranges. I asked if this was the kid’s side because it was so tiny and I was told it was. He almost seemed unsure when he said it was, but I took it and went about my day. The wings were good, James was good, and I understand being understaffed, but the service for customers wanting to dine in was very disappointing"