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Chipotle Mexican Grill
8650 Olive Boulevard, St. Louis, Missouri, United States
About the Chipotle Mexican Grill
Chipotle Mexican Grill is a popular fast-casual restaurant located at 8650 Olive Boulevard in St. Louis, Missouri. Known for its fresh and customizable Mexican-inspired dishes, Chipotle offers a variety of options such as burritos, bowls, tacos, and salads. Customers can choose from a selection of proteins, toppings, and sauces to create their perfect meal. With a focus on using high-quality ingredients and sustainable practices, Chipotle is a favorite dining destination for those looking for delicious and satisfying Mexican cuisine.
Photos of Chipotle Mexican Grill
8650 Olive Blvd, St. Louis, MO 63132, United States
Opening hours of Chipotle Mexican Grill
Monday:
10:45 - 22:00
Tuesday:
10:45 - 22:00
Wednesday:
10:45 - 22:00
Thursday:
10:45 - 22:00
Friday:
10:45 - 22:00
Saturday:
10:45 - 22:00
Sunday:
10:45 - 22:00
Reviews of Chipotle Mexican Grill
"I got a strand of hair in my order and they accused me of putting it in there, or that it may have fallen off my beard. They took it way too lightly, and were condescending to bring this up. It is appalling to pay for your order to have hygiene issues and then to be mocked for it. I'm never returning to this place."
"I recently visited your new location, and while the atmosphere and location are fantastic, I was disappointed by the customer service. Unfortunately, I found many of the employees, particularly in the pickup lane, to be rude and unprofessional. It's disheartening to experience such a contrast between the great location and the service quality. As much as I'd like to frequent this closer spot, I'll be returning to the Maplewood location due to the friendlier and more accommodating staff there. I hope you can address this issue to ensure a better overall experience for customers. (I picked up my food at 12:43pm 2/21/24. Whoever was working the window at that time was absolutely rude.)"
"Ordered delivery from this store on the Chipotle app. My bowl came with a dead bug on the very top of the meal. How could someone miss this and why is my finished food sitting open without a lid long enough for a flu to land on it? When I called, the person who picked up the phone laughed when I explained the issue. The manager then asked if I could come pick up a new bowl, to which I said that’s not possible and I got it delivered for a reason. She then referred me to DoorDash even though I had no dealings with them since I ordered through the Chipotle app. I hung up and went through the Chipotle app automated complaint system, which took all the information and then did nothing. No contact, no refund - just okay thanks for letting us know, BYE! $33 wasted and this was the last straw for Chipotle for me anyways. Terrible portions, terrible prices, inconsistent every single time and the customer service on local and company level is horrid."
"OVERCHARGED AND UNDERWHELMING ! I arrived at 9:57 PM to place an order, luckily the door was still open, however the staff was noticeably upset which was off putting as a customer. However, they do not close until 10 PM. They did not make my visit feel appreciated. On top of that, I was overcharged without even utensils included. I ordered just rice, beans and salsa which should have been just three side but I was charged for a veggie bowl which would include guac which I did not receive. PLEASE GET THIS CHIPOTLE IN THE SAME PAGE as the others."
"I love me some chipotle, but I LOVE me a great team who has great customer service!!! Definitely will be back! P.S the veggies are perfectly cooked, this is the best bowl I’ve ever had, thank you all!!!!!"
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