Rack Room Shoes 3702 Frederick Avenue, Saint Joseph, MO 64506

"I drove from out of town to get a pair of shoes at this location, it seems like they had good deals until they had nothing in my size, the employees never approached me for help, but they did want me to fill out a form on how good their service was, so I did I went online and filled out the form. Anyways with no help I took that into my own hands, approach the employees and ordered a pair of shoes that were in my size. Those shoes were shipped to me with the magnetic sensor still on the shoe, what was even more crazy is how the magnetic sensor was facing upward in the Box, and the shipping receipt was replaced on top of it so it's obvious the employee would have seen it, the lack of work from the employees at this location and now whatever location shipped this to me is insane. So now I can't even wear the shoes that I ordered, and would have to drive all the way back to this location from out of town. So the actual sale that I got wasn't actually a sale at all and has turned into a Major Pain. I wish I would have never preemptively filled out the form for free shoes for a year, because it's a joke with this company, I would retract everything that I said and definitely put worse feedback. Stay away from this company."

"We bought our walking shoes. And they were perfect, very friendly. If you need shoes? I highly recommend this place. It was buy one get the second pair half off. And we are very picky."

"This is the one stop shoe store in the town to get good shoes at beat price. They have most of the brands in sale."

"Above and beyond customer service! My local store was out of my size on a discontinued basketball shoe that was the most comfortable I've ever worn. Kweisha(sp?) spent a significant amount of time locating a shoe and shipping it to my local store. I will go out of my way to shop here in the futrue."

"Worked there for 2 years and finally left after going through alot of stressful and unneeded events that the company didn't take in action into and or store management. Only miss those who appreciated my time and efforts."