Quality Transmission 5944 Arsenal Street, St. Louis, MO 63139

"Gary and his crew are top notch. This is my 3rd visit and I have recommended them to several friends."

"My van’s transmission started to have issues on a Saturday. I took it to my mechanic and he ran the diagnostics. After saying uh oh, oh no, ohhhhhh noooooooo, he let me know that the transmission was throwing a ton of codes. They don’t work on transmissions and recommended a shop to me. I did a little research and decided on Quality transmissions instead. I dropped it off on Tuesday and they confirmed what I already knew, that the transmission needed to rebuilt. The amount quoted was pricey and they offered to put in a transmission for a discounted price if I wanted to order my own. I decided on letting them put in theirs as they have a pretty good warranty. They told me it would be done by Friday but they called Thursday to say the work was finished! I picked it up and I have to say the car is running better than when I purchased the car in 2018! I will definitely be coming back here for service. Thanks to a great team!"

"I rarely write reviews, but Gary and his team did such a great job, I have to share my experience. After SIX months on a wait list with one local Ford dealer who eventually said “drop it off and we’ll get to it when we get to it” and a second Ford dealer charging $300 for a diagnostic report on my 2017 Ford Raptor that only said “technician recommends replacing engine and transmission for $24K” Gary and his team quickly found the root cause, came up with a plan, and did the repairs at a fraction of the cost. Quality Transmissions was professional, thorough, and responsive from start to finish. I’ve always taken my vehicles to the actual dealer for service, thinking that was the best path to ensure everything would be done right. I learned a valuable lesson, and Quality Transmissions has earned my trust and my future business."

"Charlie was used great care to diagnose my mom's car. Since he wasn't able to find anything wrong with her transmission, he had us to push on the gears button and it did move, in which it was hard to press. He decided not to charge us after we had to pay cab fare back and forth. He indicated that he didn't want to mess the car up. I greatly respect his honesty. Because of that, he is a high five"

"Dropped my Ford F-150 off for a standard transmission service and rear end flush. Maintenance was completed, and were quickly notified that the truck was ready for pickup. That afternoon, before closing, the bill was paid and keys were picked up. Due to logistical reasons, the truck would be picked up later that night, after the shop had closed. This is where the experience with Quality Transmission went sour. Upon arriving to pick up the vehicle later that night, we come to find out the driver side windshield wiper assembly was completely sheared off, and now sitting on the floorboards in the passenger seat. There was no mention of this whatsoever when the bill was paid. This was caused by the shop trying to clear the windshield of multiple inches of snow / ice the night before, without making any effort to clear off the window first. A call was made the following day to see why there was no mention of this broken windshield wiper assembly, and to see if there would be any reimbursement for the damage that was caused due to their laziness. Examples of some statements made by the employee over the phone included: “We forgot to tell you about this when we saw you yesterday.” “I don’t see how this is our problem.” “Well, it is an old truck.” After around 10 minutes of back and forth about the issue, no resolution was offered. The complete and total lack of ownership, in addition to the nonchalant attitude given over the phone was astounding. Needless to say, we will not be going back for any future work, and will be sure to tell all friends and family how this issue was handled."