Turners Consumer Service Inc
11418 West 89th Street, Overland Park, Kansas, United States
About the Turners Consumer Service Inc
Turners Consumer Service Inc is a reputable institution located at 11418 West 89th Street in Overland Park, Kansas, United States. They pride themselves on their transparent pricing with no hidden fees and guaranteed results. All technicians are certified to work on all covered brands, ensuring top-quality service. To schedule a service appointment, simply call 913.541.0438 to speak with a member of their team. Turners Consumer Service, Inc. promises to provide the quickest, most efficient, and highest quality appliance repair in the Kansas City Metro area. They understand the importance of a working appliance and make it their priority to get your appliances back up and running smoothly.
11418 W 89th St, Overland Park, KS 66214, United States
Opening hours of Turners Consumer Service Inc
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Turners Consumer Service Inc
"Had to come out seven different times and still never ended up fixing my dishwasher. They were such a hassle to work. They were slow to respond and we had an overall horrible experience. When I reached out to the serviceman about a question I had (an error he made), he was incredibly rude to me."
"Great experience with Dave @ Turner Consumer Repair. We have a Frigidaire Professional Series (fridge/freezer combo unit) built into custom cabinets surrounded by stone. The evaporator coil went out on the fridge (less than 6 years old). Turner was a recommended option from Frigidaire. Dave came out, diagnosed the problem, ordered the parts, and returned a week later. The job required two men to remove all the custom trim and pull both units out of the cabinet. There was a problem with the new coil that required Dave to make a 3rd visit and a 4th. The problem ended up being a defective part in the new coil. On the 5th visit, Dave inserted a new coil, filled it up with freon, and it worked great ever since. All of the work was warrantied and included with the initial estimate which was extremely fair considering the amount of work it took to get behind the units. Service was excellent and timely. Oh, while they were out, I had them diagnose and fix another repair on a Fridgidaire double oven that went bad. Great service and I would highly recommend them for any appliance issues you may have. They are located in Overland Park but cover the entire KC Metro. I live 45 miles from their OP office."
"Before I retired, I ran a service and repair business, so when I have one come to my home, I am very critical, as one might imagine. This company set a date and time for the service person to come, they were on time, the serviceman got the information on the stove, said he will order the parts and call us when they arrive. I thought, well, this is where I’ll be unhappy, how often do we hear the company say, “parts are on order” when we wait and wait…. Too often. Not the case here, I was surprised when their office called and said parts are here, we can be there …. We were again pleased. Guy showed up on time, repaired our stove and out the door he went! I’m a few batches of cinnamon rolls and a big Pullman pan size of soft bread into the repaired stove. Very happy with all aspects of this company. Thanks to Turners. You won’t be disappointed."
"My washing machine was acting up. I have five kiddos that play sports etc., and a washing machine down is not ideal. I reached out and Turner Consumer Service sent a technician. I couldn't be more pleased with the service I received. Highly reccomend Nick and his team for appliance repairs!"
"On the 1st scheduled repair day, technician showed up without parts. He apologized. I understood, unforeseeable things happen. -- Ultimately, an ice maker was incorrectly installed and Turner charged a service fee to return and fix their work. Although working, an improperly positioned fill tube resulted in the build up of ice rendering the ice maker useless. Since the drops of water took over 30 days (labor warranty) to accumulate and fill the compartment, I was charged a service fee for them to fix the mistake. --I did not feel comfortable, nor did I think a family should have to disassemble their refrigerator to check for faulty workmanship hiding within. -- Wasn't it their mistake? Absolutely, that's acknowledged. But the receipt says 30 days, I was directed to look at the bottom of it. -- Please check their work and catch it within the allotted time or you'll be paying again for their mistakes."
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