APW Plumbing, Heating & Cooling

"Update- the free maintenance as bad as the installation service. It's been 5 months they told us our ac unit wasnt dirty a few weeks ago. Its DIRTY!! we give up on apw. they still haven't finished the outside work. Everything after the sale is a complete letdown. was a Lowe's lead we signed up for that apw received and contacted us.. they Left pile loose rock around ac for no reason., cut up our siding, air holes at termination kit. Tore holes in duct over hot water heater.slot for filter installed behind the pvc pipes and sharp edge tears filter as you try to put filter in or out, failed to seal all pvc so water leaks, air holes left in duct on top of furnace, left wiring hanging next to furnace unattached to anything. Installed furnace 2 inches to left of where it was supposed to be so nothing fit right,did not clean or sterilize as promised before install, pvc pipes to outside installed improperly not as agreed upon, damaged gas valve with vice grips. Sales person did thorough walk through and inspection prior to sale. After that from installation on, nightmare. As promised they agreed to come make the repairs for issues they created but not willing to work with you on scheduling. So you have to take time off and lose income if you want to be there when the technician finally makes it back out. First repairs visit, they didn't bring right things to make repairs, 2nd visit canceled, no notice, no call. Now rescheduled because remaining repairs require actual hvac techs. We have had for about two weeks or so. All avoidable issues had original techs just put the furnace where it was supposed to go. They had full access from front and rear. Actual product seems decent but service after the sale is scary. Installation issues were self induced. Completely avoidable."

"We used this company through our home warranty and they went above and beyond. The spotted the leak in our system very quickly, and worked with our home warranty company to cover the issue. We only had to pay the initial service call fee. I was highly impressed with their service and even more so with their follow up call making sure I was satisfied. 10/10 APW! Would highly recommend."

"Your worker, came out. Did not do a single thing. Told us it was too dirty and he couldn’t attach to the gauges (pictures below showing gauges fully able to be attached to). Left without diagnosing anything. Refuse to use this company ever again. DO YOUR JOB."

"I learned of a open position that they were trying to fill so I called and inquired. Surprisingly professional and courteous within a sentence or three I just knew this was going to be the start of my career. The relief I felt was palatable and comfy considering I have already met up with and interviewed at 8 other businesses that treated me like I either didn't exist or that I wasn't worthy of even a interview...,.,."

"Great experience all around! Jamie was an amazing help finding the system at the budget we needed! I really like how he approached as a practical homeowner and not another salesman trying to make the biggest commission. Brian and Mark were very professional installing the equipment very clean looking and well put together! I initially had a problem with space but they were able to still give me everything I wanted within the space constraints! 100% would recommend!"