Bommarito Mazda Service 4190 I-70 North Outer Road, St. Peters, MO 63376

"What an absolute waste of time and money. I am pretty sure they get people to spend money on unneeded services on a regular basis. My 2019 CX-9 had a windshield wiper malfunction beginning in March. I first tried diagnosing myself and ruled out obvious issues - including replacing the wiper motor. Since I was using too much of my own valuable time, I brought it in to Mazda, thinking they could diagnose electrical/computer issues. Long story short, they did not. They wanted to replace the wiper motor (again) themselves (for $400) and refused to look further no matter what I told them. After spending about half of my work day dealing with this at the dealership, I took the car back. I then learned about wiper motor connections and found the issue myself - a damaged wire. If they did a simple check on wire continuity & voltage they would have found this. I assumed that’s what I was paying them for. Bad assumption. They just wanted to replace parts at my expense until something worked instead of actually diagnosing a problem. For an issue as serious as malfunctioning windshield wipers, I was surprised. I’ve learned my lesson and won’t be bringing any more business here. I will note that the person assisting me at the counter was very nice and in agreement with me about the ongoing issues. The technician and service department manager was ultimately the reason for all of this nonsense."

"Very prompt courteous and through."

"Very professional, courteous service at a reasonable cost!"

"Very friendly and always provide good and honest service."

"Top notch!!!"