CARSTAR Weldon Spring

"I was very impressed with the staff at Carstar (Weldon Spring). Meagan was exceptionally courteos and friendly, not often seen these days. The owner was also friendly. Keep up the good work."

"My entire experience at Carstar was excellent. They fixed up all the damage from a major fender bender quickly and well. Their customer service is wonderful and everyone I dealt with was courteous and kind. We had a minor issue when we went to pick up my car and they fixed it within seconds and were happy to help. I would recommend this company to anyone."

"I had a scheduled appointment at Carstar in Weldon Springs for the replacement of a left blinker bulb. Upon arrival, I was greeted by Justin who provided exceptional customer service. After explaining the nature of my visit, Justin promptly located and resolved the issue with the blinker bulb. The overall experience was both enjoyable and efficient, and I plan to return in the future. I extend my gratitude to Justin for his excellent service."

"CARSTAR did a beautiful job fixing my Honda Pilot after I tangled with a semi. There was a lot of front end damage, side mirror torn off, as well as rear quarter panel damage. They scheduled my repairs a few weeks after the estimate, allowing time for parts to arrive, which decreased my rental car costs. The customer service and communication was great. They got my car done quickly (2-1/2 weeks) and even had the rental car company pick me up there so I didn’t have to arrange my own ride. The car looks like new. The paint matches perfectly. They really made an unfortunate situation as painless as possible. I would definitely recommend them."

"If you have met Kerry, you've gotten either his "OK" side or you've gotten cussed out by him. The first time I brought my truck to his shop, I found that his mechanic left me with broken pieces when the truck was returned to me. When they went to rectify the situation they damaged the finish on my truck. I will not be returning to this Carstar, nor Kerry's Jungerman location. They didn't ask if they could run my vehicle to an automatic car wash, and now I am stuck paying for a professional detailing service to fix what they damaged on the finish of my truck. Edit, since I can't reply to the owner's response: He yelled at me. I don't remember the exact language, but he yelled. And I never gave you permission to wash my truck. Whoever did it sealed the salt that was on the running boards from the roadway with wax. They didn't remove the salt before applying the wax, just like how the truck was returned to me the first time with 3 broken plastic pieces on it. My insurance company sent me a check for the part that wasn't repaired to my satisfaction after the second trip to your shop. My insurance company is aware of the situation with me not being able to restore the finish of my truck to the way it was prior to being in your shop. I was hoping with the voicemail and email I sent, someone would contact me about paying for a professional detailer to restore the finish on my truck, but I guess I will be paying for that myself since I haven't heard back about rectifying that issue."