The Repair Shack
887 North Jan Mar Court, Olathe, Kansas 66061
About the The Repair Shack
The Repair Shack is a trusted institution located at 887 North Jan Mar Court in Olathe, Kansas, United States. Our experienced team specializes in repairing a wide range of electronic devices and appliances. However, please note that our turnaround times have been affected company-wide for all services due to increased order volume. For the most up-to-date information on our current turnaround times, please visit our website. Trust The Repair Shack to efficiently and effectively repair your devices with care and expertise.
Photos of The Repair Shack
887 N Jan Mar Ct, Olathe, KS 66061, United States
Opening hours of The Repair Shack
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of The Repair Shack
"I have an old school mini with a hard to find control board (multi-layer PCB) that I suspected had issues. A new board or getting repairs would have cost me 4 figures. I contacted repair shack and they said they would certainly do their best to help. They were able to identify and validate my concerns, and not only repair the board, but replace several board components to ensure the longevity of my car for years to come!!! They contacted me several times throughout the process to ensure I knew exactly what was going on and if I was okay with what they wanted to do. Awesome team! Love these guys and they have certainly earned my business for years to come!!!! Photos below of board and difficulty of repairs/rework needed to replace faulty components."
"4-hour afternoon appointment window (12:30-4:30pm) was missed without a call or text. When I finally decided to call at the end of the window to ask if I could still expect arrival within the next 10 minutes, was told they were behind and would potentially arrive an hour later (5:30 pm). I asked for the first appointment the next day and they said they couldn’t reschedule until the following week. “We’re slammed since it’s Christmas season, I’m sure you can understand.” No apology, only heard excuses. I stress that last sentence and then refer you to see their customer service statement on their website. Missing an appointment without communication, without apology, and without regard to someone’s personal schedule (only their own) is unacceptable. Update - the appointment cancellation email I received showed an updated appointment window! It was moved to 2:00-6:00. Convenient for them to do after the fact. There was no update to that window prior to the cancellation. Seems like someone is trying to do a little CYA."
"Sent in my oven control board panel and got it back in the timeframe they said. Pleasant customer service and technician left a very detailed description of what was wrong with it and what he did to remedy the problems. They sent it back by FedEx next day and I put it back together and it works great! Like getting a new oven for $150 instead of $2500 (double oven)! Would highly recommend their services, which were cheaper than the other companies rates for same repairs. Even has 2 year warranty. Thanks!"
"The technicians were very nice. Took my dishwasher to repair, and then control board from my stove. They didn't install either upon return. Also they expected me to leave water off 1-1.5 weeks while repairing the dishwasher. I ended up with water damage to floor had to file a claim with my homeowner's insurance as a result. I ended up getting shocked by the wire, went unconscious, ambulance came and I went to ER. Doctor said I'm lucky I didn't die. A hard " no" unless you want die or have damage to your home.* Update, the control board doesn't work, part of the microwave fell off where they took it apart. My oven nor dishwasher work. This company will say anything to negate my review, furthermore why would I say racially derogatory remarks to a black person & I'm black myself, speak the factsI told the rep on the phone that they were " dumb" because they were acting like they were unaware of their job responsibilities and couldn't resolve my issue. Another company came and fixed my stove that they were to fix and they had taken it with them after they left- the other company got the stove part and realized that Repair Clinic had not fixed anything and had removed all the screws from the top of the stove. They didn't fix anything so they had to fix the stove. I'm not writing several paragraphs here for my health I'm writing it to save people from slouchy work by this company. Save your money these people are embeciles."
"The control board for my double oven is no longer manufactured so I opted to remove and have the Repair Shack try to refurbish/repair the original. Even before shipping my board out, I received a direct (live) call from then with details in what to do and expect. After sending it, I received notification that it was received. The tech followed up later with details on what was wrong and what was corrected as well as other items that were technically operating correctly but we’re also replaced to be thorough. It was promptly returned and was packaged AMAZINGLY WELL. Oven now works perfectly again and I have a warranty on the repaired board. The cost out the repair was a fraction of a new oven replacement. Very very satisfied."
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