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Chipotle Mexican Grill
16101 West 87th Street Parkway, Lenexa, Kansas, United States
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About the Chipotle Mexican Grill
Chipotle Mexican Grill is a popular fast-casual restaurant located in Lenexa, Kansas. Known for its delicious Mexican-inspired cuisine, Chipotle offers a menu filled with customizable burritos, bowls, tacos, and salads. The restaurant prides itself on using high-quality ingredients, including responsibly-sourced meats and fresh produce. With a laid-back atmosphere and friendly staff, Chipotle is the perfect spot for a quick and satisfying meal. Whether you're craving a classic burrito or looking to try something new, Chipotle Mexican Grill is sure to satisfy your taste buds.
Photos of Chipotle Mexican Grill
16101 W 87th St Pkwy, Lenexa, KS 66219, United States
Opening hours of Chipotle Mexican Grill
Monday:
10:45 - 23:00
Tuesday:
10:45 - 23:00
Wednesday:
10:45 - 23:00
Thursday:
10:45 - 23:00
Friday:
10:45 - 23:00
Saturday:
10:45 - 23:00
Sunday:
10:45 - 23:00
Reviews of Chipotle Mexican Grill
"Inconsistent at this location. The food itself is fine in terms of taste, but execution is poor. I always get poorly wrapped burritos, this time it was basically unwrapped. Also very rushed by the folks on the line."
"I don’t come to this location often, and every time I do either the service is bad, the food tastes old or the menu if half unavailable. I came in tonight for something quick in a pinch and another customer in front of me had come in to return his food as well. I got chips with my meal and they were very stale and old tasting. When I went back in to get an exchange all the employees were huddled on one side talking about the previous customer and when I came in they all looked at me seemingly with annoyance and one of the male employees basically threw the chips on the table at me with out making any further eye contact, body language screaming annoyance and walked off without a word. Extremely unprofessional. This location really needs to do betters worst experience yet, and sounds like I’m not the only one that has issues at this location."
"Online order was nearly 30 minutes late. Rice portions were much smaller than normal. Corn in one bowl that should've only had the tomato salsa. Bag of chips looked like it had been sitting in oil, totally soaked on the bottom. Had to ask for the drinks, not in the bag. Guac portion was smaller than normal, container was maybe half full. And my son just informed me he found what looked like a fingernail clipping in his bowl. This location has always been slow, and makes more mistakes than others, but this was truly awful. It is near my home, but I'm going to drive to another location the next time my kids want Chipotle. It'll be faster anyway since the food will be ready on time and actually be made correctly. You need to fix this location."
"Asked for extra lettuce on all bowls and still got less than the normal amount of lettuce. I don’t want to hold up a line just to get the bare minimum. Stop drizzling corn and lettuce like adding a dash of salt to a dish. It’s infuriating when hungry and just trying to get everyone their correct orders. It seems every time I go to this location my orders get less and less food. This is not a one time thing. If your inventory is low and managers aren’t restocking just say that."
"The consistency of this location is truly awful. I live nearby and used this location extensively (78 times last 12 months according to the email I get), and I usually order the same thing for take out, so my sample size is pretty big. Last year they have all kinds of staffing and supply chain issues but the food was just fine for things are in stock, but this year the food itself go wrong more often than not. Sometimes my bowl gets piled high, and next time it’s half empty. Sometimes I only get what seems to be a single serving worth of protein option that I paid extra for double. Sometimes I only get a few onions slices for the Fajita Veggies, and sometimes an extra is just missing entirely, but at least it’s better than biting into huge chunks of raw red onions like last year. Maybe you’ll have better luck than me if you dine in since the staff are within your sight. App users like me have to talk to the chatbot to get fixed. I only complained in the app 3 times in total (out of the 78 orders, mind you) in the span of me opening the account, but it doesn’t seem that the chatbot is giving me freebies for compensation anymore. :) Right now I’m chewing on what seems to be beef jerky (it’s steak but the texture really is jerky because it’s so dry), and I’ll leave you with a sad, thin Quesadilla (and half empty sides) from this location I ordered a few weeks ago. Two stars for *sometimes* making it right."
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