Papa Johns Pizza,

836 Washington Corners, Washington, MO 63090

"We were in town from out of state to visit family and ordered through the app. Changed the address in the app, the order showed the order was sent to the Washington store. It was not. When we went to pick up order there was no record of it. Through some sort of tech snafu, the order was instead sent to our usual location at home. After hearing what happened, the WashMO Papa John’s filled the order anyway so that we were not out the money. This act of excellent customer service was very appreciated! We will remember this next time we are in town and looking for a pizza fix."

"I picked up a couple of delivery orders for doordash for my customers everything looked and smelled good but the children working unsupervised one kid in particular had a big carnival style sucker in his mouth while he was handling the food packaging the food just the thought of that nasty drool and sticky no gloved hands all over the food that I would be paying way too much for compared to Domino's or Pizza Hut with less than favorable dare I say unsanitary conditions no thank you I mean you don't eat food while you'll preparing and serving food it was gross to say the least"

"My dad and I went in today, wanting two pizzas. Was told by the owner himself he and his staff couldn't help us for 20 mins or so because they were so busy with other orders. My dad and I were like fine! we walked right out. Lousy customer service, at least step aside for a moment to grab our order, we could've waited. Instead we felt shooed out."

"This is the first time I had ever purchased from this Papa John's and it will definitely be the last. I was passing through the area and noticed a Papa John's so I figured I'd order pizza. This was by far the worst pizza I have ever ordered. When I got home and took a slice out of the box, the majority of my toppings fell right off. Upon further inspection, there was almost no cheese on this pizza. A couple slices had an acceptable amount but the rest of the pizza had just a couple pieces of cheese per slice. All I had in my fridge was cheddar so I sprinkled it on and melted it. When I bit into the pizza, the dough was still raw. The very bottom of the pizza was cooked but not very much. Every bit of dough underneath the toppings, all the way to the edge, was still raw. I had purchased one thin crust and one original crust and apparently, they only cooked them until the thin crust pizza was almost done. Even the thin crust had a little bit of uncooked dough on it. These pizzas were absolutely not worth the price that I pay for a Papa John's pizza. I wish I would have read the reviews before I ordered. That was my mistake but with the reviews this place has, I'm surprised they're still in business. I could have went elsewhere, spent half the money I did, and gotten a better pizza."

"I normally have a good experience here, as well as good pizza. However, I recently ordered a couple of "New York Style" pizzas b/c they just looked good in the commercials and I figured I'd give them a try. When I got home and opened the boxes, I saw what amounted to two, basic Large pizzas. Nothing special about them, unless you think having a couple pieces without a crust is special (see pic's) If you feel ordering a supposed larger "New York Style" should actually give you a larger pizza than normal, then I would pass. The pepperoni is the most blatant of all and you can easily see that it doesn't come close to filling out the box. Naturally, I wouldn't advise ordering the New York Style from them and I'll likely be looking elsewhere for my pizza fix for at least the short-term. I did review the order through their corporate review but have received no feedback since. I paid $3-$4 extra per pizza for the "New York Style" vs a normal large so I feel like I'm out money I shouldn't have been."