Costco Tire Center

"Amazing food and competitive prices. Terrible customer service."

"The tire shop is a convenience, and bargains are to be found if you're shopping for a complete set or fewer tires. I bought a complete set of Bridgestones in October 2022 and they were installed w/o any added cost to the tire price. You're going to need tires for your car folks, so why not shop where the price is right and the services are included. My set also included a 70,000 mile warranty. There's also a kiosk outside of the tire section to check your tire pressure and fill the tire if necessary. The tire shop service personnel are more than happy to instruct the member on using the kiosk...even I can do it!!"

"I drive the extra 20 minutes to go to this Costco rather than St Peters because of the tire center. This one is much more professional. They honor their warranties when the other one will not."

"Terrible customer service We ordered 4 Michelin tires. We payed full money for the tires and the service guy said that we will get a call when the tires arrive . We never got the call. We went to the store on a weekend and they said oh we have the tires now so they installed them and again never called us back after the installation was complete. Within 1 week we had a flat tire. The service guy inspected the flat tire . There was no nail that punctured the tire , it was inappropriately installed! Then he ordered a replacement tire and said we will get a call once the tire arrives . We still have not gotten a call from them and every time we call the tire center either no one picks up the phone or they put you on hold for 20/30 min so that you are forced to hang up !!"

"We had our four tires installed and immediately afterwards the tire pressure warning sign came on. I came home and checked the pressure of each tire to find out one of them was losing air. The next morning the tire was losing more air. So I walked in to get it fixed but denied and was told to come back the next day because too many people waiting in line. The following day we got denied again due to long waiting. The person checked there's no nails on the tire so obviously it was faulty installation but they still insisted we had to come back the next day TWICE. Poor service and poor customer support. I'd give them zero star if I could. Never recommend and never use them again."