Northwest Tire & Auto and Croft Trailer

"These guys were so helpful. I can pretty do anything but just need a little direction. They knew exactly the parts I needed and allowed me to return the part that didn’t need to be replaced. They had everything in stock which was great because my trailer was down and I had to get it going! So glad I found Croft trailer."

"Traveling from out of town. Blew a tire on our little R-Pod. Took it here. They were able to take care of us same day. Very helpful, informative and honest. Highly recommend."

"I had some business in the St Louis area and on my way to St Louis, I had a slow leak in the right rear tire. Had to stop and put air in 4 times in 300 miles, gas stations are 50/50 on air hoses bc people keep stealing the ball chucks. I looked up what might be close to me for a look and fix once I got to my hotel. Found I was close to NW Tire and Auto and Croft Trailer in Valley Park. I was there when they opened and the guys went out of their way to help. In the end, the tire wasn't worth plugging and they put the spare on so I could keep going. Really appreciated what they did and how they did it."

"This business seems to be able to handle any type of trailer or towing project or repair however they’re not cheap, and unhelpful over the phone, they won’t even give you a general estimated price of anything without “bringing it in”. Hopefully when you go drop it off you won’t my experience of waiting about 35 minutes for the only employee to get done with his very long phone conversation with a potential customer instead of just putting them on hold for 20 seconds to tell me where to drop off the trailer. Then after I finally was told where to park the trailer I went back in to fill out the paperwork (which should have been done during our initial contact) and I was made to wait in line again behind someone who just walked in the door while I was parking the trailer....."

"***WOW*** this place is amazing and magical! I needed a trailer hitch and bike rack and Croft Trailer was highly recommended from the car dealership and personal friends. Croft Trailer went above and beyond to take care of me and my car. The communication was spectacular and even when there was an issue with one of the parts, they provided updates and worked with my scheduled to complete the job as soon as possible. They were careful with my car and the installation went well. The associate even spent time showing me how to use the bike rack safely, how to remove it, how to change the different positions, etc. Just -- all around excellent service and experience. I HIGHLY recommend Croft Trailer for all of your trailer hitch/bike rack needs - this place will not disappoint!"