Springfield PreOwned,

3410 S Campbell Ave, Springfield, MO 65807, United States

"I went in for a possible trade in on a Nissan after having several people recommend going to a Nissan dealer. I had previously been to another dealership who offered me $15,000 but due to this car being recently bought I am negative equity so people had recommended Nissan to see if I could get more out of my car. I had Paul as my salesman and he questioned me multiple times on why I wanted to trade in my car. After telling him multiple times I wanted an suv he then questioned me on why I wanted one after I originally called and told them I was interested in a gmc terrain. He showed me 2 different suvs which I didn’t like (because I liked the terrain) and questioned me each time on why I didn’t like the suv he showed me. I felt like he acted like I was crazy each time I said I didn’t like something. This was after I had explained to him I was trading because I didn’t like the car I bought. He then tried to get me to run my credit without telling me how much they appraised my car for. (Which was $,1,000 less than other dealer). I told him I wanted to know how much they’d take my car for and he told me the price they’d take it for and I said no thank you since it’s less than what others offered. I was very uncomfortable with how much he questioned me. He also constantly had to ask his manager questions. Even when I didn’t like the car he showed me I asked to see other cars and he had to ask his manager which car he could show me."

"If it was possible I would put zero stars.. very unprofessional. Just bought a car and not even two days later it had problems. They pretty much told me if my warranty covers it great but if not then you have to out of pocket. Warranty or not I shouldn’t have to deal with this at all.. don’t go here. Also it takes them forever like literally your temp tags will expire and you with get dealership plates from them before you even get your title. Very sketchy place.."

"The worker Paul was very nice and helped me finding a car I liked very quickly. I thought it would take at least 2 weeks to find a car and deal with paperwork. He was also able to dumb it down for me on dealing with paperwork and questions for I can understand what I'm signing and getting."

"Paul was amazing ! We walked in told him what we were looking for , and he got us in the perfect suv for our family . Everything went smooth and we are so happy with our purchase. We had such an amazing experience over all . We will definitely send all our friends and family . Thanks again Paul and everyone that helped us have such a seamless vehicle purchase ."