Howse Rogers

"They don’t hold up to their word. Customer service is terrible. Shipping company is terrible and our stuff still hasn’t arrived. We were told it would be here before thanksgiving and it wasn’t. Now it was suppose to be delivered to our house today only to find out it’s now getting pushed another week. Won’t ever be buying from them again and we buy a lot of furniture."

"Great higher end (but not outrageous) furniture store where you can pick your fabrics for your pieces. The staff is helpful but not overbearing. When you find a piece you like, they will show you where the fabric swatches are and then walk away so you can sit and study for as long as you want. You can even take swatches with you if needed. They also have an in house artist with beautiful artwork for purchase that will go in many great as a neutral in many decors."

"Absolutely horrendous experience with Howse furniture store. I ordered a piece with the promise of it arriving in July. Then, they pushed the delivery date to August without any explanation or communication. Now, here we are, with September around the corner, and I'm being told yet again that the item won't be delivered until then. The complete lack of communication is baffling. No one bothered to reach out and inform me of these delays. I had to constantly follow up and inquire about the status of my order, only to be met with vague responses and empty promises. What's even worse is the absence of any sort of compensation for the inconvenience they've caused. Not once did they offer free delivery or any form of compensation for the endless delays and frustration I've endured. It's clear that customer satisfaction is at the bottom of their priority list. I wouldn't recommend Howse to anyone. This experience has been a perfect example of how a furniture store should NOT operate. Save yourself the headache and look elsewhere for your furniture needs."

"We bought a bedside table for my husband and it is a beautiful piece but the drawer will not slide open and shut without a lot of force. It was at the warehouse sale and i am aware that it was final sale but would expect Howse being quality that it is would stand behind their product. We looked a long time for something this height and size because he recently had his leg amputated and it is the correct height fir his needs but from his wheelchair he can not open the drawer because it is so hard to open. I did not want my money back just an exchange for something we can use."

"Had an amazing shopping experience our first time visiting Howse. The store is beautiful; thoughtfully and comfortably staged and has unique items you won’t find locally. It’s an absolute pleasure to walk through. Meredith helped us find beautiful statement lights for the front entry and kitchen nook. She even loaded the car! Thank you guys for wonderful customer service. We’ll be back :)"